G
Guest
Guest
Archived from groups: alt.cellular.cingular (More info?)
I recently moved from Florida to southwest Michigan. Initially (before
the AT&T merger) I was unable to get my number changed to a Michigan
number since Cingular had no service here. Now, after the merger, I
can hopefully get a Michigan number.
GAIT is very important to me since I hike and backpack in northern
Michigan where there isn't GSM yet... I've been very pleased with the
coverage with my GAIT phone, and no other provider can match it.
I called customer service (who are almost always very polite and
helpful, BTW) and they said all I had to do was go to the local store,
get a sim card, and then call them back to have my number switched.
They said it was no problem keeping my GAIT service or my plan
(Preferred Nation). So, I go to the store and get the SIM card, call
them back, and they go through the whole activation process. Then,
after about 25 minutes of keyboard chatter, they tell me they can't do
anything for me 'cause they no longer support GAIT. All I can do is
hold on to my old number...
This sounds fishy to me, especially since the first rep clearly said
that GAIT in southwest Michigan was no problem. I even confirmed it
with her a second time and yes, GAIT was available. 3 months ago, I
could have walked into any AT&T store here and picked up a t62u (GAIT)
with no problem.
Can anyone confirm that GAIT plans have really been dropped in Michigan
(she said "Great Lakes Region")?
Did the merger cut GAIT service? What do they do for people who live
in areas without GSM coverage? Any suggestions on who to call?
Thanks...
I recently moved from Florida to southwest Michigan. Initially (before
the AT&T merger) I was unable to get my number changed to a Michigan
number since Cingular had no service here. Now, after the merger, I
can hopefully get a Michigan number.
GAIT is very important to me since I hike and backpack in northern
Michigan where there isn't GSM yet... I've been very pleased with the
coverage with my GAIT phone, and no other provider can match it.
I called customer service (who are almost always very polite and
helpful, BTW) and they said all I had to do was go to the local store,
get a sim card, and then call them back to have my number switched.
They said it was no problem keeping my GAIT service or my plan
(Preferred Nation). So, I go to the store and get the SIM card, call
them back, and they go through the whole activation process. Then,
after about 25 minutes of keyboard chatter, they tell me they can't do
anything for me 'cause they no longer support GAIT. All I can do is
hold on to my old number...
This sounds fishy to me, especially since the first rep clearly said
that GAIT in southwest Michigan was no problem. I even confirmed it
with her a second time and yes, GAIT was available. 3 months ago, I
could have walked into any AT&T store here and picked up a t62u (GAIT)
with no problem.
Can anyone confirm that GAIT plans have really been dropped in Michigan
(she said "Great Lakes Region")?
Did the merger cut GAIT service? What do they do for people who live
in areas without GSM coverage? Any suggestions on who to call?
Thanks...