Blank screen window

Maybe someone can help. I am installing a software that required .NET for registration. When the software calls for the registration page, I have a blank page. The software company said I had to have .NET and IE in order to run the registration process. They are installed and I have gone thru all the subjections from the software tech. The other weird thing is happening, IE favorates does not seems to go to the c:\documents and settings......\favorites folder. It appears to automatically load the page icons, cockies, etc. as favorites, but when I go the user favorites folder there is nothing there. Any help?
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  1. Did they specify which versions of IE and .Net you need? There are a few different versions of each.
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