Tom's Hardware > Forum > Windows XP > Windows XP General Discussion > [Solved] "a disk read error occurred" during Win XP install

[Solved] "a disk read error occurred" during Win XP install

Forum Windows XP : Windows XP General Discussion - [Solved] "a disk read error occurred" during Win XP install

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Best answer from aford10.

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abingdon   07-30-2009 at 12:10:44 AM

I've spent about half the day building my new PC - a Windows XP Pro 64-bit box. I've installed the hardware and it is recognized by the BIOS on my Gigabyte PE45 UD3L motherboard.

The next step was to install the OS, a 64-bit version of Windows XP Pro. All went well until the installation program prompted me to reboot. I received the message: "A disk read error occurred. Press Ctrl+Alt+Del to restart." I've done this four or five times now, with and without the installation CD loaded. If the CD is loaded, the installation program tries to copy the files to the hard drive all over again. I went along with this once, thinking maybe the first time some driver had been corrupted.

I have also changed the boot order in the BIOS, with first boot to the HD. I have reset the Fail-Safe Defaults in the BIOS.

There are two hard drives in the PC, 320GB SATA Western Digitals. One of them has not been partitioned; the other was partitioned by the Win XP installation program.

Any suggestions at this time are definitely welcome!

Thanks in advance, :)

Roy


Message edited by abingdon on 07-30-2009 at 12:13:47 AM
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Best answer from aford10
It sounds like a bad disc. Check the see if it's scratched. Try wiping the disc off with a soft cloth and use some duster to blow out your optical drive. If that doesn't work and it's a copied disc, it probably was a bad copy.
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Bronze Win XP badge aford10   07-30-2009 at 05:53:39 AM
Best answer

It sounds like a bad disc. Check the see if it's scratched. Try wiping the disc off with a soft cloth and use some duster to blow out your optical drive. If that doesn't work and it's a copied disc, it probably was a bad copy.

------------------------------ CM HAF 932 - 300GB Velociraptor
GIGABYTE GA-EP45T-DS3R
E8500 - Sapphire 1Gb 4850
4G DDR3 OCZ Reaper 1333
 Reply to aford10
Bronze Win XP badge aford10   08-07-2009 at 02:31:18 AM

Thanks for the vote!

------------------------------ CM HAF 932 - 300GB Velociraptor
GIGABYTE GA-EP45T-DS3R
E8500 - Sapphire 1Gb 4850
4G DDR3 OCZ Reaper 1333
 Reply to aford10
abingdon   08-07-2009 at 03:00:55 AM

The problem was solved when I called Gigabyte's excellent support service. The technician walked me through the BIOS settings, especially these sections: Integrated Peripherals, Optimized Defaults and Fail-Safe Defaults.

- Roy.

Reply to abingdon
tbong27   11-10-2009 at 09:11:49 AM

Hi abingdon, hopefully you are still around!! I have the same exact problem as you. What bios settings did u set? I am stuck between the sata driver problem thats seems to be the problem with installing XP or just setting the bios. I do not have a floppy drive so it is a pain to verify that problem.

A simple but unsure solution is to get vista which i heard is still crap(pardon me if it isnt, just heard from friends who uses it)...Will cos at least 200 dollars to buy and if it is as simple as setting the bios then I shouldnt realli get Vista and stick with XP. Pls Help!

Tom

Reply to tbong27
abingdon   11-10-2009 at 05:46:51 PM

What kind of motherboard are you using? My solution was to call the motherboard manufacturer (Gigabyte, in this case) and a technician walked me through some additional installation steps. You might try that, if you have the manufacturer's phone number.

Message quoted 1 times
Reply to abingdon
tbong27   11-11-2009 at 04:52:11 AM

abingdon wrote :

What kind of motherboard are you using? My solution was to call the motherboard manufacturer (Gigabyte, in this case) and a technician walked me through some additional installation steps. You might try that, if you have the manufacturer's phone number.



Im using gigabytes P35 DS3R...I saw that and i was wondering if i should call their taiwan division or something(Australia doesnt have a hotline)... I emailed them about it and these sort of emails get processed very slowly....BTW are u using a genuine copy of XP or not? I am using a "fake" copy but i see that you have the same problem and solved it whether yours is genuine or not...

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