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Installing drivers

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  • Drivers
  • Windows XP
Last response: in Windows XP
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August 2, 2009 8:46:50 PM

My Windows XP laptop has no back up discs and I had to reloaded the operating system. Can not connect to the internet via a D-Link wireless, can't reload drivers. Don't know where to get or how to load new drivers. Can anyone help me or do I need to take the machine to a tech?

More about : installing drivers

August 2, 2009 10:32:07 PM

Find your drivers on your laptop's manufacture's website on a seperate computer and burn them to a disc.

If you need better specifics then let me know exactly what laptop you have and maybe I can help you find which ones you need.
August 3, 2009 11:21:42 AM

Thank you for your reply. The laptop I am having problems with is an Acer Aspire 3610. I have downloaded a driver from the Acer web site and copied to a folder on my C drive. I am having a problem identifing for sure which device in the Device Manager that I should be reloading the driver. Network Adapter ?? Nothing has a wireless name.
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August 3, 2009 11:24:55 AM

Raidur said:
Find your drivers on your laptop's manufacture's website on a seperate computer and burn them to a disc.

If you need better specifics then let me know exactly what laptop you have and maybe I can help you find which ones you need.


It is an Acer Aspire 3610. I downloaded from the Acer site the broadband driver and placed in a folder on my C drive. Under device manager I am not sure 100% which device is the wireless. I have a Realtek Network adapter and a Network Controller, is one of these correct?
August 3, 2009 1:35:08 PM

I would approach this a little differently.

If you can connect the laptop to the router / modem via the ethernet cable go into device manager:

Click Start > Control Panel > Performance and Maintenance and then click System.
On the Hardware tab, click Device Manager.

In here look for any icons with a yellow or red warning icon, right click and select update driver. Let windows automatically find drivers for you.

You should be able to resolve a majority of the driver issues this way.

Also while you are connected to the internet, install all the hotfixes and install service pack 3. This will resolve some more driver issues and apply needed security updates.

Does your laptop have wireless built in or do you use a wireless dongle to connect to the router?
August 3, 2009 2:07:59 PM

I have tied connecting directly without success. Wireless is built in, no dongle. The ethernet drive is not working either best I can tell.
August 3, 2009 2:30:26 PM

Your wireless LAN should be broadcom.

Reaktek is for the LAN
August 4, 2009 12:27:18 AM

What key words or words am I looking for in the device manager list for the wireless? No Broadcom named item. I have broadcom driver software downloaded from Acer web site.
August 4, 2009 1:07:44 AM

btk1w1 said:
Your wireless LAN should be broadcom.

Reaktek is for the LAN


Realtek is enabled but my computer is asking me to connect to my D-Link device via a wire. I am trying to set up wireless, I am confused as to what to do.
!