Dell Dimention 2400
Service Tag : 2CQX351
OS: Windows XP Home Edition
(all original hardware except for the HDD which has been in the system and working properly for a couple months now).
Description of problem:
During System startup, the system always halts at "Strike F1 to retry boot, F2 for setup utility". The only way I can manage to boot to Windows is by selecting "Boot to utility partition" from the Boot Device Menu or if there is a Windows XP installation CD in the cd-rom drive. When I boot this way, everything works fine.
This behavior started when I performed a fresh install of XP Professional (XP Home came with the system). The problem did not start immediately after the installation; I was able to install some drivers and reboot a couple times (maybe twice) before it happened. When I installed the display driver (from Dell) and rebooted, it went to the "Strike F1... " screen. I have since tried another fresh installation of XP Home (the original OS) and the problem is still occuring. This time it occurs immediately after the installation; No drivers have been installed at this point.
I have tried the following things to fix the problem:
- BIOS upgrade (although it was already up to date).
- BIOS defaulted to original settings.
- Removed CMOS battery and then replaced and reconfigured BIOS.
- HDD diagnositics pass; the HDD is fine (and fairly new too).
- This is a single HDD drive system and the jumpers are set accordingly.
I'm starting to run out of ideas for things to try..... please help!
Service Tag : 2CQX351
OS: Windows XP Home Edition
(all original hardware except for the HDD which has been in the system and working properly for a couple months now).
Description of problem:
During System startup, the system always halts at "Strike F1 to retry boot, F2 for setup utility". The only way I can manage to boot to Windows is by selecting "Boot to utility partition" from the Boot Device Menu or if there is a Windows XP installation CD in the cd-rom drive. When I boot this way, everything works fine.
This behavior started when I performed a fresh install of XP Professional (XP Home came with the system). The problem did not start immediately after the installation; I was able to install some drivers and reboot a couple times (maybe twice) before it happened. When I installed the display driver (from Dell) and rebooted, it went to the "Strike F1... " screen. I have since tried another fresh installation of XP Home (the original OS) and the problem is still occuring. This time it occurs immediately after the installation; No drivers have been installed at this point.
I have tried the following things to fix the problem:
- BIOS upgrade (although it was already up to date).
- BIOS defaulted to original settings.
- Removed CMOS battery and then replaced and reconfigured BIOS.
- HDD diagnositics pass; the HDD is fine (and fairly new too).
- This is a single HDD drive system and the jumpers are set accordingly.
I'm starting to run out of ideas for things to try..... please help!