Blue screen to family member as per email to me = the following was what was said:
A Problem has been detected and windows has been shut down to prevent damage to your computer.
A clock interrupt was not received on a secondary processor within the allocated time interval.
If this is the first time you've seen this Stop Error Screen, restart your computer. If screen appears again, follow these steps.
Check to make sure any new hardware or software is properly installed. If this is new installation, ask your hardware or software manufacturer for any updates you might need.
If problems continue, disable or remove any newly installed hardware of software. Disable BIOS memory options such as caching or shadowing. If you need to use SAFE MODE to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.
They have called HP on this one before and it now has returned!
It sounds like possible reply by aford10 = ANY HELP WOULD BE APPRECIATED! THANKS