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I am working on a HP Pavilion a462x running Windows XP Home Edition. The computer will load all the way up to the Windows XP screen, flashes the "blue screen of death", and then reboots. The owner of the computer no longer has any recovery discs. I have run CHKDSK /R several times to no avail. I have a Windows XP Professional disc. Is there any way to create a recover disc for the HP? Am I completely overlooking something? Any help would be greatly appreciated.

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need the bsod code, 0x000something or other.

Reply to montyuk

montyuk wrote :

need the bsod code, 0x000something or other.



Unfortunately, the screen flashes for less than a second before the pc reboots, and I am unable to see any of the codes.

Reply to rmsaint

Boot to the safe mode menu and choose the option to disable automatic restart.
http://windowshelp.microsoft.com/W [...] 3.mspx#EVG

Look for the part of the BSOD with the underscores: bla_blabla_bla_ <-- that's the important info.

------------------------------ CM HAF 932 - 300GB Velociraptor
GIGABYTE GA-EP45T-DS3R
E8500 - Sapphire 1Gb 4850
4G DDR3 OCZ Reaper 1333
Reply to aford10

Fortunately, the owner called me and asked "Can't you just reinstall Windows?". Life is good. Thanks for your help!!!

Reply to rmsaint

^^ only if it's a software issue. If it's hardware, the problem is still there.

------------------------------ CM HAF 932 - 300GB Velociraptor
GIGABYTE GA-EP45T-DS3R
E8500 - Sapphire 1Gb 4850
4G DDR3 OCZ Reaper 1333
Reply to aford10
Tom's Hardware > Forum > Windows XP > Windows XP General Discussion > XP will not load
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