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XP will not load

Tags:
  • Windows XP
  • Computers
  • HP Pavilion
Last response: in Windows XP
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August 17, 2009 6:49:16 PM

I am working on a HP Pavilion a462x running Windows XP Home Edition. The computer will load all the way up to the Windows XP screen, flashes the "blue screen of death", and then reboots. The owner of the computer no longer has any recovery discs. I have run CHKDSK /R several times to no avail. I have a Windows XP Professional disc. Is there any way to create a recover disc for the HP? Am I completely overlooking something? Any help would be greatly appreciated.

More about : load

August 17, 2009 7:21:39 PM

need the bsod code, 0x000something or other.
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August 17, 2009 7:31:27 PM

montyuk said:
need the bsod code, 0x000something or other.


Unfortunately, the screen flashes for less than a second before the pc reboots, and I am unable to see any of the codes.
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August 17, 2009 11:51:01 PM

Fortunately, the owner called me and asked "Can't you just reinstall Windows?". Life is good. Thanks for your help!!!
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August 18, 2009 12:41:05 AM

^^ only if it's a software issue. If it's hardware, the problem is still there.
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