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Someone plz help pc wont boot

  • Computers
  • Disk Drive
  • Windows XP
Last response: in Windows XP
August 31, 2009 9:15:39 AM

Alright so I built my dad a new computer about a week ago and its been working just fine, until today...I was trying to install a cd burning program on his computer and I put the disk in the drive but it wouldnt load. I went into My Computer and noticed that it didnt recognize his disk drive, it just wasnt there. When I went into Device manager it showed his disk drive with a yellow exclamation point next to it.

SO I just went ahead and restarted the computer. It bios loaded up and everything, the Start Windows normally and safe mode screen popped up and I hit "last known good configuration". Windows starts to boot up but then the little blue loading bar just stops at the end and the pc crashes and restarts.

I built him this computer because I was die-hard telling him never to buy another prebuilt but now that im running into problems its really begging to piss me off. Can someone please help me.

More about : plz wont boot

August 31, 2009 9:28:03 AM

the best way.. format your pc
August 31, 2009 9:54:26 AM

Dude....I just set this pc up like last week and I really would rather not reformat it. If it makes any difference, when I went to open the disk drive something made a beep. I dunno what it was, hasnt beeped since.
Related resources
August 31, 2009 10:06:45 AM

this is the problem of your other hardware drivers. First - uninstall your hardware drivers like sound driver , VGA driver, lan driver and others and reinstall all the drivers again. Give Proper driver copatible with Board.
Important:- After Driver uninstallation scan your hardware changes for your Disk Drive.
I think this is useful to u.......
August 31, 2009 12:19:26 PM

So you can't boot into the PC at all?

Have you tried to boot into safe mode? safe mode with networking?

If you can get into safe mode the chances are that very likely there has been a driver conflict between the burning software and the DVD / CD? drive.

What operating system are you using?

What was the burning utility you tried to install?

If you can get into safe mode, uninstall the burning utility and then perform a system restore back to prior to the installation of the burning software.

You might even try to boot the pc up with the drive(s) temporarily disconnected... delete their drivers (via device manager).... shutdown the PC and unplug from power outlet.... reconnect the drive(s)... boot pc up and let it detect the drives again.

FYI: A single beep during boot-up is an indication that the POST (Power on self test) was successful.
August 31, 2009 12:52:18 PM

Cant even boot into safe mode. I click safe mode and it loads all the things up then it just crashes. I just cannot get into windows at all. It shows the Windows XP loading screen for a little bit then it just crashes.
August 31, 2009 12:58:01 PM

Of course you have posted in the XP forum... so this must be your OS.

There could be a hardware failure.

Try unplugging the PC from the power outlet.

Unplug all hardware peripherals. i.e. Disk drives, graphics card (if you have onboard use that instead), any extra HDD's aside from the one the OS is on, sound card and if you have more than 1 stick of RAM just have one installed (remove all, reseat only one).

Try then to see if you can achieve a successful boot.

Usually the motherboard will throw out error beep codes when there is hardware failure, but I'm assuming because you got the single beep earlier that you have a motherboard speaker.
August 31, 2009 1:00:02 PM

By the way... do all fans spin? (especially the CPU fan)

Try booting into BIOS and monitoring the temps from there.
August 31, 2009 1:05:03 PM

Yeah everything spins up fine, temps are 31C so no problems there. I'm not sure if the beep was an error beep or not but I can try unhooking everything and whatnot. Thanks for the help.
August 31, 2009 1:23:43 PM

Unplugged the Disk drive, took out both ram modules, put one in then the other, still wont work. Could the HDD be corrupt? Is there any way I can repair it without losing everything on it?
August 31, 2009 3:31:24 PM

Thanks for the help man, the repair worked at getting it to boot into windows. Still have some problems though, it doesnt recognize the disc drive. It shows it in device manager with a yellow exclamation point next to it and it doesnt show up in My computer at all.
August 31, 2009 10:59:50 PM

You didn't answer my question about what burning suite you were trying to intall.

By any chance was it Roxio you were attempting to install on the machine?

There are many reports of this software causing issues.

I would first remove the burning software from the PC using Revo Uninstaller, freeware, with advanced mode (the slowest but most thorough):

Reboot the pc and see if the drive has regained functionality.

If that doesn't work there is an old Tom's thread with a registry fix to remove the yellow exclamation point from Device Manager.

Please heed the warning about backing up your registry first.

If after these steps you can use the CD / DVD drive again you might want to consider different burning software. CDBurnerXP is a very good freeware alternative:

There are plenty of user reviews you can view.
August 31, 2009 11:42:57 PM

Yes, it was Roxio DLA software. I'm pretty sure I uninstalled it but i'll go back and make sure. Thanks for the help man.

Edit: Yeah everything from Roxio is uninstalled to my knowledge. Does that registry fix just get rid of the exclamation point or does it fix it entirely?
September 1, 2009 12:37:53 AM

The registry fix is designed to repair the drive detection issues after a reboot.
September 1, 2009 2:25:03 AM

Alright man, the registry fix worked and everything is good now. Thanks for the help man.