I think I have deleted Personal Security (I ended up paying for PC Tools spyware Doctor), however, when I go into programs, it's still on there! If I try to uninstall it, I still get the personal security pop up. Is there any way to completely delete it from my pc? I know the virus is gone but does anyone know why it's still showing?
hello just a bit of advice to all u personal security victims out there!!
it is actually very simple but it took me a week to work it out, i have this second got rid of it....i had tried to search the internet for a solution, however that was hard as the virus itself would kick me off the internet and made it hard to do anything at all!!!! i had tried going through all the programs and removing them but i was told i had to ask permission to do this and the virus wouldnt let me get rid of nothing!! i was so stressed out too, it would pop up ALL the time, so annoying i nearly threw the laptop out of the window.....i had even tried as the other person said to download avg but the virus wouldnt let me download it, i had mcaffee as my protection and even that wouldnt work failing to notice personal security as a virus!!!
safe mode is what you need to go into to get rid of it maybe your computer is trying to fix itself....all u have to do is do a system restore in safe mode, be patient it may not work the first time i had 3 attempts u have to be quick to get rid of it do it as soon as safe mode kicks in....windows help should come up on screen and should give u steps to do a system restore, take the computer back to a date where it was working perfect...then wait for the stysem to restore because it deletes al the files mentioned above which means no more personal security for you...good luck i cant believe it was that simple
then as soon as it has been removed make sure to get decent protection...avg really is one of the best ive got it and it even tells you on google which files and websites are safe to visit so you avoid anything like this in the future good luck!!!
just wanted to say thanks for the advice here. I've been running malwarebytes etc, etc for around 2 hours, nothing worked, then this post made me think, "I usually do this first, eediott!!!!!!" ran system restore in safe mode, voila, all Ok now. never get too complicated too fast. great stuff!!!! Tim turner