Sign in with
Sign up | Sign in
Your question

Random shut down

Last response: in Windows Vista
Share
December 28, 2009 11:36:08 AM

Running vista 64. Having random shut downs UNLESS I am playing Dragon Age. The system is stable even if the game is running minimized. If I try to do anything but play the game the system crashes within 30 minutes and usually within less than 10 minutes. I imagine its a security issue. Strangest problem I've ever had. It started about the same time I installed the game as far as I can tell.

More about : random shut

December 29, 2009 6:29:39 AM

have you checked the app logs? have you updated system drivers? have you done ANY trouble shooting what so ever?
m
0
l
December 30, 2009 12:47:38 AM

I don't know what to look for although I know where. All I know is as long the game is running, even in the taskbar minimized, the comp stays on. All drivers and updates have been applied since post to include windows update, symantec, and game version. Searching for the problem online is impossible as it is the opposite of what usually happens with games.
m
0
l
Related resources
December 30, 2009 6:04:09 AM

There will be app errors with memory expections, im sure your computer is BSOD'ing but it does not stay on the screen long enough for you to notice
m
0
l
December 30, 2009 4:04:38 PM

fowang said:
There will be app errors with memory expections, im sure your computer is BSOD'ing but it does not stay on the screen long enough for you to notice


Is there a way to show you a print screen of the app events in this forum? I have the latest incident saved in a word doc. There are about 20 events in the one minute timespan. The only error is the following, a WMI error.
Log Name: Application
Source: Microsoft-Windows-WMI
Date: 12/30/2009 12:33:35 PM
Event ID: 10
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Kevin-PC
Description:
Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WMI" Guid="{1edeee53-0afe-4609-b846-d8c0b2075b1f}" EventSourceName="WinMgmt" />
<EventID Qualifiers="49152">10</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-12-30T17:33:35.000Z" />
<EventRecordID>17412</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>Kevin-PC</Computer>
<Security />
</System>
<EventData>
<Data>//./root/CIMV2</Data>
<Data>SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99</Data>
<Data>0x80041003</Data>
</EventData>
</Event>
m
0
l
December 31, 2009 8:22:51 AM

Are there any system errors, i cant see that word is causing this
m
0
l
December 31, 2009 9:10:59 PM

Many but most seem to be WMI. The problem is similar to heat issues I had on another PC but that seems odd that playing a game that heats everything up is stable but an idle environment is not. On a whim I disabled fan control in the bios so they are always on full and the system is still up after 3 hours of idle time. Dragon Age uninstall did not solve the issue. We'll see... Thanks for trying
m
0
l
!