Hello, please help me!
Today I loaded up my Computer to see that after a minute or so of logging onto my account, all the windows freezed up and the 'loading' cursor showed. I ran Spybot and Avast to try and locate the problem, but niether turned up any results. I had to load my computer up in safe-mode to get it to work. I uninstalled and deleted anything that may contained a trojan or virus etc. but after noticed that a little grey globe icon came on in my tray and that was when the porgrams started to freeze up. After researching it, i found that it was the icon for RelevantKnowledge, a piece of spyware (at least I think thats what it is) that had crept onto my computer without me realising. I researched that and how to get rid of it. I tried uninstalling it; deleting it out of drive C: and nothing worked as it kept coming back. I found a website that said if you go into RegistryEditor and delete everything that comes up when you search RelevantKnowledge, the problem/virus would be deleted and go away. So I did that and my computer worked fine, as per normal as though it had worked. Then an hour later, my computer crashed, which has never happened before. I rebooted and it worked fine . But then after a moment it crashed again, and so I tried to reboot it. It turned on for a few seconds, before everything went dead. Now I can't turn the computer on at all. I have restarted everything at the plug socket but it makes no difference. I am running Vista Ultimate 64 bit, which as I think we all know is the most unreliable thing in the world. I have a laptop I am writing off, but its relatively new and doesn't contain all of my personal files such as pictures and creative projects like my computer has on it. My files are not backed up either. What do I do?!
Please help me, i'd be so grateful!
PS I don't know what category i should put it in.
Today I loaded up my Computer to see that after a minute or so of logging onto my account, all the windows freezed up and the 'loading' cursor showed. I ran Spybot and Avast to try and locate the problem, but niether turned up any results. I had to load my computer up in safe-mode to get it to work. I uninstalled and deleted anything that may contained a trojan or virus etc. but after noticed that a little grey globe icon came on in my tray and that was when the porgrams started to freeze up. After researching it, i found that it was the icon for RelevantKnowledge, a piece of spyware (at least I think thats what it is) that had crept onto my computer without me realising. I researched that and how to get rid of it. I tried uninstalling it; deleting it out of drive C: and nothing worked as it kept coming back. I found a website that said if you go into RegistryEditor and delete everything that comes up when you search RelevantKnowledge, the problem/virus would be deleted and go away. So I did that and my computer worked fine, as per normal as though it had worked. Then an hour later, my computer crashed, which has never happened before. I rebooted and it worked fine . But then after a moment it crashed again, and so I tried to reboot it. It turned on for a few seconds, before everything went dead. Now I can't turn the computer on at all. I have restarted everything at the plug socket but it makes no difference. I am running Vista Ultimate 64 bit, which as I think we all know is the most unreliable thing in the world. I have a laptop I am writing off, but its relatively new and doesn't contain all of my personal files such as pictures and creative projects like my computer has on it. My files are not backed up either. What do I do?!
Please help me, i'd be so grateful!
PS I don't know what category i should put it in.