Folders dont load when opening?

could be virus related, i recommend doing a virus scan and a malwarescan using malwarebytes.

I have done that, i am also running nortons, which is upto date. I have run the latest spybot and latest superantispyware... Ihave to shut computer down, and restart to get folders to open, then after a short while they dont open again, they seem to "hang", like they are trying to open.