Dr Watson (drwtsn.exe) keeps crashing my programs

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Last response: September 21, 2009 11:02 AM in Windows XP

bobod

September 19, 2009 9:13:43 PM

I just started using Bink Video .exe RAD Tools to convert video files from .mov to .avi, shortly after downloading Bink's upgrade. That's when all the problems started. I got errors associated with the video files in .avi format, and now, when I try to simply OPEN my Kodak picture folder (which contains some video files) I get Dr Watson error messages and the windows explorer program crashes. FYI, my c drive is full, and i just want to move files to my external hard drive, but the crashes are preventing that. HELP! What do I do? (Bob)

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aford10

September 20, 2009 6:34:50 AM

Use the restore points to roll back before your update.

It's probably a good idea to clean up your C drive. The disk cleanup utility is a good place to start.

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bobod

September 20, 2009 5:04:22 PM

<Use the restore points to roll back before your update. >

Hmmm, I don't know what that means, can you explain?

I used disc clean up and I now have 5 G of space left, but i'm still getting an error message when I try to open up my pictures.

HELP!

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aford10

September 20, 2009 9:34:31 PM

Start the computer up in safe mode (f8 on startup). Start-->programs-->accessories-->system tools-->system restore-->choose a date to restore to (before the date the program was downloaded).

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bobod

September 21, 2009 11:02:21 AM

OK, my friend Googled this solution for me, and it work fine. I deleted the corrupt video files after disabling the DLL, whatever that is:

http://www.technipages.com/xp-windows-explorer-crashes-...

Thanks for your help.

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