Hi, I have an Acer Aspire 8930G which was originally supplied with Vista. I then applied for the free Windows 7 upgrade which I received and installed. Following that it has been running fine over the past year but I have recently had problems with it on boot up, until last week it wouldn't boot up at all. I therefore decided to boot from disk (using the Acer upgrade disks supplied) to see if the recovery would solve the problems, but had no joy. I eventually decided to reinstall Windows 7 using the upgrade disks?? Now, Windows 7 starts up, but I have no drivers installed?? I have also noticed that a new file has been created on the C drive named "Windows.old" (60 GB) which contains all my old files and software?? I am not that bothered about keeping my old files and would like to totally wipe the hard drives to bring it back to the Factory settings, however the only disks I have are the Windows 7 Upgrade Disks, one of which does contain the required drivers but will not run or install them?? Please help!!
You might still have the "PQSERVICE" Partition on the hard drive but it will be hidden. You can try alt-f10 at boot up. Chances are you reformatted with ntfs which changes to the master boot so alt-f10 wont work and in this case you need to "run" "diskpart". You can see the hidden partition using this dos program and assign it a drive letter or make it your primary parition so it will boot and allow you to recover to factory when you restart. I found this allowed me to use my bluray which was not working in windows 7. I do prefer windows 7 even with the loss of the acer software as it runs much better with proper drivers.