Windows Vista

I cannot open ANY program from "start" - get "class not registered"

Cannot download any program--tried to download new anti visus, spyware,trojan. Click on "save" but nothing happens. Computer novice here.

Help, please.
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  1. Best answer
    I assume the bad computer doesn't open the Internet Explorer.
    However, since you obviously have access to a working computer give this a try...

    You might have to print out the MS web page and read the print out as you are doing the procedure on the bad computer.
  2. Gandalf, Thank you for giving me a starting place. Wish me luck. If you see smoke signals it will be a sign of me finishing what my little g-kid started.

    Thanks again,

  3. Best answer selected by fb274.
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