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Browser freezing

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February 13, 2011 7:35:47 AM

My browsers freeze when I click on links and my programs freeze up if I click options. I do not have spyware or trojans or viruses and I thin I know what I need. I have five terabytes on my computer's hard drive and only 8 gbs of RAM. Do I need to replace the RAM. Is it expensive?

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February 13, 2011 12:55:44 PM

No you do not need more ram! When was the last time you defragmented your drives?
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February 13, 2011 1:08:44 PM

Oh shoot! I just bought 16 GBs RAM! I defragmented just this week. ALL the drives. It took all day. I will say that when I added the three terabytes of drives on the computer it plunged to a crawl. The system resources say it is at 26% and Windows System, Norton, anything take all the power. C Drive I keep basically empty so I do not understand. It is frustrating. However, I thought I should balance the amount of drives with RAM a bit more. My computer store said that eight was just adequate for three TBs and now I have six not five, sorry. What do you think?
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February 13, 2011 1:10:15 PM

By the way, even tough my computer was just examined with a fine tooth comb by well qualified techs it still is scanned saying it is a Windows XP when it is a pristine Windows 7, 64 bits.
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February 13, 2011 1:22:25 PM

Well the ram has nothing to do with storage space (salesmen)! Ram is for running processes, programs and applications. I see Norton in your post it is a known system hog. Please list all your system specs and drive inclusive of raid setups.
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February 23, 2011 12:43:05 AM

Well, I did know vaguely about RAM but I have a huge lot of programs and applications I use. You are so right about Norton!
I am afraid I do not know how to list the information or where it is.
However, I ended up panicking and taking the computer in (and having them hold the check)(nice guys) anyhow, a program was installed in a drive other than C drive and there were other strange things.
It is working nicely and I backed up with Acronis to get a good shot of the system. Maybe, I can use that to send you a log?
Sorry I am exhausted and have a migraine.
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February 28, 2011 12:25:27 AM

The fact that you said you have no viruses/trojans etc but are running Nortan alone means you are wrong.

Norton is a horrible AV tool and lets tons through.

You need to scan with something thats a good AV program.
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March 5, 2011 12:11:05 AM

Here is the sad tale: I also run Malwarebytes as Norton does let things through. I had bought Acronis and it trashed everything. Lost a hard drive too. I still feel paranoid about the computer. I cleaned it up and removed excess programs that might clash with each other. I took the computer in and they worked on in for a very long time. Nice guys, honest and smart. They had the devil of a time removing Acronis. I did a clean uninstall and it wouldn't go. They had to go through the system and find where it hid. Still, lost my hard drive. Nasty.
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March 9, 2011 5:10:50 AM

That seems very difficult to find: a good AV. Plus, I spent a lot on Norton, drat it. I liked a program, I am sorry I forgot the name, but Norton bought and closed it.
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March 9, 2011 5:41:34 AM

Thanks! I need a powerful one as I do a lot with my computer. I also have a security suite with firewall and anti-virus mixed. It is a pain. Sucks up the resources too!
I liked Avast and used it when I used Sygate.
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March 16, 2011 8:56:18 AM

It still freezes. I have no idea why. It doesn't do it often but it does do it when I am taking a test online. IE doesn't do it as much as Mozilla.
Thanks!
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March 16, 2011 10:56:07 AM

yep!
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March 23, 2011 7:04:50 AM

Oh, I forgot. I have taken the computer into the shop where they could not recreate the problem.
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February 21, 2012 11:08:43 AM

Chrome suggests clearing the cache on all browsers. I have done that to mine today as mine which is xp has just started to exactly the same thing recently.

Why I have no idea. I have cleaned the registry, virus scanned, spyware/malware scanned, defragged and optimized hard drives and still it does it.

Hopefully this has fixed it.

Regards, M
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