Lacie external hard drive hardware recognition 400gb

HI:
I have purchased a LaCie lac 300927 external hard drive 400 gb and when I hooked it up my usb port on my computer, running under windows vista, does not recognize the hdd device. I have been searcing for a remedy to no avail. Can you possibly help me with this problem.
Thank You,
Paul
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More about lacie external hard drive hardware recognition 400gb
  1. Open your Computer Management window.
    Look for your external HDD.
    What does it say inside the external Disk?
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