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Tom's Hardware > Forum > Applications > Programming > [Solved] Run time Error(s)

[Solved] Run time Error(s)

Forum Applications : Programming [Solved] Run time Error(s)

Best answer from hang-the-9.

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Good Morning-
As of late, I am having some issues with some of my Program Files. I'll post each one separately and hope for some accurate solutions.
The first is an error within my Adobe Reader 10.0. We are getting an error message, as stated below:

Microsoft Visual C++ Runtime Library
Run Time Error!
Program: C:\Program Files\ Adobe\Reader 10.0\Reader\AcroRd32.exe
This Application has requested the Runtime to terminate in an unusual way.....

I would appreciate some good help and guidance with this matter. Thank you in advance for your time and consideration.
tim

Reply to timw128
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What OS, what service pack? Did you try to unistall Adobe Reader and re-install?

Anything happen before the issues? Something get installed/uninstalled, some cleanup utility ran?

Reply to hang-the-9

Thanks for the reply 'hang-the-9'- This machine is running Windows XP Professional SP3, build 2600. Yes, I uninstalled the Adobe Reader X and reinstalled. All it did was put a desk top icon up. The only items I have uninstalled were some progs I don't use anymore via Revo Uninstaller. As far as utilities go, I have used TuneUp Utilities 2010-1 in the past, but uninstalled it because it doesn't work right. I use Auslogics Boost Speed and RegCure as of now.
Of note, I cannot seem to apply any extensions on the Google Chrome browser, either. I use Chrome exclusively for its speed and simplicity. That issue has something to do with drive letters and user data file path(s). Not sure if the two issues are related.

Reply to timw128
Best answer

Auto speed up and registry cleaners are not very safe, one of those could have changed something. Have you done a MS Update? Try this Visual C++ runtime, http://www.microsoft.com/downloads [...] bf0912db84

Reply to hang-the-9

I agree with you. I look at whatever they want to 'fix' before executing the repair command. I'll try the C++ runtime update. One thing for sure I can say is that for a long time I had automatic updates turned off, per a friends suggestion. He felt that there was no more support for XP and thinks M$ just uses that as a means for spying on people. I really don't know the source of my OS, as the same friend gave me the machine and had everything installed on it.
Now, back to the M$ Visual C++ Runtime. It is already installed on my machine in 3 different forms. If you'd like, I can post the different versions, or updates- whatever they are- for you to see.
I appreciate your input and guidance regarding this matter...Thanks!

Reply to timw128

OK, the 2010 Redistributable C++ is installed. There is one 2005, and three 2008 variants of the C++ installed also- all with different version paths. Can I uninstall those, or are they all a part of the entire program? Please advise.
Thank-you!

Reply to timw128

The 2010 should be all-inclusive, but there may be programs you use that require older versions, so it's not always safe to remove them.

Reply to hang-the-9

Didn't help....Uninstalled/reinstalled Adobe Reader X, updated to 2010 Redistributable C++ and am still getting the Runtime Error. Don't know what to do.

Reply to timw128

timw128 wrote :

Didn't help....Uninstalled/reinstalled Adobe Reader X, updated to 2010 Redistributable C++ and am still getting the Runtime Error. Don't know what to do.



Check with Adobe support?

Reply to hang-the-9

Not as of yet...I am hoping to give them a call tomorrow. I just have had better luck solving problems asking questions here vs. Customer Support with various organizations. I'm going through some issues with Acronis Support as of now. I have found that 9 times out of 10 the support personnel don't have a clue about their own products. Lol!

Reply to timw128

Windows XP Pro SP3....What do you recommend?

Reply to timw128

I'm a bit at a loss here after all the other steps, aside from a Windows re-install :-)

Reply to hang-the-9

timw128 wrote :

Thanks for the reply 'hang-the-9'- This machine is running Windows XP Professional SP3, build 2600. Yes, I uninstalled the Adobe Reader X and reinstalled. All it did was put a desk top icon up. The only items I have uninstalled were some progs I don't use anymore via Revo Uninstaller. As far as utilities go, I have used TuneUp Utilities 2010-1 in the past, but uninstalled it because it doesn't work right. I use Auslogics Boost Speed and RegCure as of now.
Of note, I cannot seem to apply any extensions on the Google Chrome browser, either. I use Chrome exclusively for its speed and simplicity. That issue has something to do with drive letters and user data file path(s). Not sure if the two issues are related.



I too am having the same adobe error, running the same version of windows, and also having issues with installing Chrome extensions.

I did find a work around for the adobe issue, albeit, I don't understand why this should fix it. I turned on NTFS auditing and noticed that there were some access denied errors accessing parts of my profile coming from the adobe acrobat reader thread. I can't explain why, as it was using my user account for credentials and my account has full control through my entire profile path. In any event, I added the "everyone" group with "full control" to my profile and adobe reader started working. As I said, I don't know why that should fix it, when my account has full access already. I don't want to leave it that way as it is less than an optimal solution (despite the fact that this is on my home PC).

As to the Chrome extensions, I have been able to install them (manually) by following these steps: http://techdows.com/2010/10/how-to [...] ally.html. I had to install 7-zip as the "rename and extract" using Window's built in extraction program didn't work.

Reply to CenturionPrime
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