Tom's Hardware > Forum > Wireless Networking > Wireless General Discussions > No internet but Wireless is connected
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gigman   07-10-2008 at 08:39:12 PM

I am at a nice hotel in green bay right now, and I cannot get internet from the wireless connections they have. It connects fine (5 bars) but there is no internet on my machine. It is not the browser i am using becuase programs that connect to the internet (games) cannot get anything either. When I plug in the wired it works fine. What is the problem?

------------------------------ When I die I want to go peacefully in my sleep. Like my grandfather. Not screaming and flailing my arms like the passengers of his car.
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fihart   07-11-2008 at 12:39:26 AM
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Probably the hotel is using wireless security and/or access control which will not affect wired connection. Ask at the front desk for a password etc.

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gigman   07-11-2008 at 01:19:44 AM
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Nope there is no password or anything. There are several other people in my group with laptops that worked right off the bat.

------------------------------ When I die I want to go peacefully in my sleep. Like my grandfather. Not screaming and flailing my arms like the passengers of his car.
 Reply to gigman
fihart   07-11-2008 at 09:10:55 PM
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Do the site survey etc utilities that came with your wireless adapter (or does Windows network interface) detect the hotel wireless signal ?

I know this sounds stupid -- but have you switched on wireless -- a colleague describes driving several miles to visit customer who had missed the little switch on the side of a laptop.

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Petest   07-11-2008 at 11:16:27 PM
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Hi folks, I not trying to hijack this thread but I have a similar problem.
Like you gigman, I can't get to internet but I have a good wireless connection showing on my laptop. I can connect fine on my desktop. Both systems are wireless, the xp laptop has a netgear card which was working perfectly up till 3 days ago, the desktop uses a belkin usb adapter. I can connect to the router from both machines. Can anybody offer some help?

 

Thanks

 

PS. I've found the answer - its affectted people with zonealarm firewall.
Uninstall ms update KP951748


Message edited by Petest on 07-11-2008 at 11:37:31 PM
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gigman   07-14-2008 at 03:04:00 AM
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I don't have the zonealarm firewall, or any firewall right now. Yes the switch is on, and know there was no survey or anything (Idon't know exactly what you mean by that).

------------------------------ When I die I want to go peacefully in my sleep. Like my grandfather. Not screaming and flailing my arms like the passengers of his car.
 Reply to gigman
fihart   07-14-2008 at 06:45:58 AM
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Gigman: The site survey I refer to is a part of the utilities that comes with all wireless adapters -- it displays the available wireless network signals in the area. Windows has a similar facility which you can locate in Control Panel, Network Connections.

If you find that utility, you'll be able to see whether your wireless is working and hopefully identify which signal you need to connect to and the security standard they are using (WPA or WEP).

Reply to fihart
eclipse987   07-15-2008 at 07:48:17 AM
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Bah I'm having the same problem in my hotel. The vista laptop was working, I rebooted and now it won't goto the internet even though it says full signal. I can however access the internet on this XP laptop.
It's one of them hotels where it takes you to a login page to access the internet first. The vista laptop won't even make it to that!

Reply to eclipse987
gigman   07-16-2008 at 05:51:25 PM
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Yes, I can see the network signals, and I can connect to the network at 5 bars but there is no internet connection.

------------------------------ When I die I want to go peacefully in my sleep. Like my grandfather. Not screaming and flailing my arms like the passengers of his car.
 Reply to gigman
Anonymous   09-17-2009 at 06:35:56 AM
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I had the exact issue in my hotel room and I just figured it out!!

To get wireless internet and not just a 'local connection' follow these steps, but make sure you write down the codes you change as you may need them later.

1. Control Panel -> Network connections -> wireless network connections -> properties -> internet protocol version 4.
2. Make note of the 2 sets of digits in the boxes (if they are there) as these are what you may need later.
3. Select "obtion dns server address automatically" and try your internet again!

Hope it works for you guys :)

Reply to Anonymous
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