Have installed latest printer drivers?
Go to device manager & look for yellow exclamation marks.
It it is there means you need to install driver for the printer.
You can get the latest drivers from here,by selecting proper OShttp://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&lang=en&product=3692888&
Install the drivers & restart & try!