Windows XP BSOD right at end of shutdown, no idea...help!

[yahodahan]

Hi all, thanks for any help-

I have an XP machine that about 8/10 times will BSOD right after shutdown. By that I mean, I click start > shutdown, the computer goes through all the usual motions, then just where you would expect the screen to blank and the computer to shut off, BAM, blue screen in my face. I have to hold the power button down to shut it off after that.

There is no info in the BSOD other than the a "0x000..." code, sorry I forgot to right it all down last time, I will get that info ASAP, I'm sure it would be helpful.

Can't seem to find any help on this issue, if anyone has a thought, would definitly be appreciated!

Thanks!

 

[sturm]

Did you install any windows updates or new drivers before the problem started?
Run msconfig from the run command and uncheck all startup options. Reboot, use for a little bit then shutdown, restart, use, restart, use. If the problem does not happen again recheck 2 startup options and repeat until/if the problem happens again.
Also might check the memory with a memory utility.

 

[yahodahan]

weirdest thing in the world. My fix was actually just deleting some recent files from "My Documents" (specifically, 3ds Max files). Might have something to do with being on a domain...I only thought to remove the files, because I remembered the issue started happening right creating them....