Tom's Hardware > Forum > Windows XP > Windows XP General Discussion > Windows XP BSOD right at end of shutdown, no idea...help!

Windows XP BSOD right at end of shutdown, no idea...help!

Forum Windows XP : Windows XP General Discussion - Windows XP BSOD right at end of shutdown, no idea...help!

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yahodahan   10-15-2009 at 05:38:24 PM

Hi all, thanks for any help-

I have an XP machine that about 8/10 times will BSOD right after shutdown. By that I mean, I click start > shutdown, the computer goes through all the usual motions, then just where you would expect the screen to blank and the computer to shut off, BAM, blue screen in my face. I have to hold the power button down to shut it off after that.

There is no info in the BSOD other than the a "0x000..." code, sorry I forgot to right it all down last time, I will get that info ASAP, I'm sure it would be helpful.

Can't seem to find any help on this issue, if anyone has a thought, would definitly be appreciated!

Thanks!

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sturm   10-15-2009 at 05:42:36 PM

Did you install any windows updates or new drivers before the problem started?
Run msconfig from the run command and uncheck all startup options. Reboot, use for a little bit then shutdown, restart, use, restart, use. If the problem does not happen again recheck 2 startup options and repeat until/if the problem happens again.
Also might check the memory with a memory utility.

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yahodahan   10-15-2009 at 10:15:00 PM

weirdest thing in the world. My fix was actually just deleting some recent files from "My Documents" (specifically, 3ds Max files). Might have something to do with being on a domain...I only thought to remove the files, because I remembered the issue started happening right creating them....

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Tom's Hardware > Forum > Windows XP > Windows XP General Discussion > Windows XP BSOD right at end of shutdown, no idea...help!
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