Remove and reinstall windows explorer

eebs57

Distinguished
Oct 19, 2009
4
0
18,510
I am having major problems with Windows Explorer. I get random error messages such as 880.exe has stopped working, then I say Close Program, and a Windows Explorer is restarting error message appears. These .exe numbers are random, and then I get errors such as Alps Pointing-device Driver has stopped working. I can't access anything in Control Panel or Explore for more than ten seconds.
Help! Please tell me what I have to do.
 

btk1w1

Distinguished
Oct 13, 2008
744
0
19,060
I don't believe windows explorer is your problem, it is simply affected by the underlying problem

It appears that you may have some malware resident on your pc.

Try running some scanners.

Two very good free ones are Malwarebytes Antimalware and SuperAntiSpyware.
 

eebs57

Distinguished
Oct 19, 2009
4
0
18,510
Thanks, will try both in safe mode and running the scanners. Do the scanners fix the issues or just point them out?
 

blackhawk1928

Distinguished
Hmm...thats a good question the scanners are "search&destroy" applications, they find the virus and kill it, however if the virus did some sort of damage or changes in the computer like messing around with your registry to OS files then the scanners will not be able to reverse anything. Thats why to be 100% virus safe is not to be able to find them but prevent them in the first place.
 

TRENDING THREADS