Problem with printing usingp1315 all in one printer on windows vista

[jannaahmunthaha]

i installed the driver software still i cant print the pages as the computer recognizes it as an unknown device

 

[saran008]

Have you installed the proper OS version of driver/software?? 32 bit /64 bit??
From manufactuter's page, driver support is provided only upto XP. Where you got the vista drivers?
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=61956&lc=en&cc=us&dlc=en&submit.y=0&submit.x=0&lang=en&cc=us&y=0&x=0

uninstall the software & uninstall the device from device manager & restart.

Vista should detect the printer & install the drivers automatically!

 

[Mousemonkey]

Best answer selected by mousemonkey.

 

[Mousemonkey]

This topic has been closed by Mousemonkey