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Vista will not boot and/or stay on

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March 17, 2010 10:01:29 PM

Hello, I've tried everything I can think of to fix this problem. Vista begins to load and then shuts down the computer. I can stay in BIOS forever, but once it tries to boot Vista it crashes. I have put the recovery disk in and when it begin to start Vista it crashes. I take the disk out and start windows normally, it will start up and then crash after about 5-20 minutes. I have been looking for days on the internet and have tried everything. I've even replaced the power supply, re-applied the heat sink on the processor, and reseated everything. Is there something I'm missing? Is there a diagnostic test I can run? I'd hate to take it to a place if it is something minor that I can fix.

Thank you

More about : vista boot stay

March 17, 2010 10:23:44 PM

Have you ever been able to boot into vista i.e. is this a new PC?

It is unlikely if the recovery disk doesn't work, but can you boot into safe mode?
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March 25, 2010 12:15:00 AM

Hi, sorry didn't realize I had a message.

It will not boot to vista with the recovery disk in. I put the disk in, it does it's little window files boot and when it gets to the end it shuts the computer down. Then I turn the computer back on and it will load windows for and stay on for about 15 minutes and then shut off. I turn it back on and when it gets to windows boot it shuts off unless I repeat the process again. It was giving me problems so I reinstalled windows and now it is doing this non-stop. I have no idea how to fix it. I've pulled out each of the RAM separately and this has not helped the situation. I've used a new power supply...same problem. I don't know what else to do. Oh, and it still has this problem when/if I am able to boot into safe mode.
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March 25, 2010 12:16:23 AM

and no this is not a new PC. about 2 years old.
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April 4, 2010 12:44:33 AM

i would suggest completly wiping the hard drive and do a clean install
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April 11, 2010 2:05:02 AM

xxvousxx said:
i would suggest completly wiping the hard drive and do a clean install




I've tried that already. It continues to have the same problem. Could my motherboard be shot? I don't understand why it will come on sometimes and then shut off and other times it will just kick off as soon as the windows screen pops up. Very annoying that I cannot figure it out. I would really like to fix it ASAP.
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April 12, 2010 6:02:33 PM

Ur hardware is not compatible i guess, please provide us all the specifications!! so we can help! Can u please tell me ur hardware of ur pc! ever ur lcd screen or what ever u have!
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April 12, 2010 7:30:27 PM

http://www.emachines.com/products/products.html?prod=W5...


It is an emachine model w5243. I use my Sanyo 32" tv as my monitor. I've had it this way for about 5 months or so. One day I tried to download my movie to my external hardrive Seagate 1.5 Tara. I have done this many times, but this time, for some reason it just went a little haywire and started freaking out on me. Now it sits in the corner and I have to use my old laptop :(  Thanks for your reply :)  If I can give you anymore info let me know!
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April 12, 2010 8:12:50 PM

ur specification are recommended for Vista, u need minmum 2gig and recommended 4gig
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April 12, 2010 9:07:06 PM

The computer came with Vista installed on it so I would assume that it would be able to support it. But you're saying that it could be my RAM that is failing? Is that a good assumption or is there any other plausible reasons?
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April 12, 2010 9:55:02 PM

Well if it helps...I just tried to turn it on and I've got nothing now but a fan that is spinning really fast. The little blue power light isn't even coming on now... SO, is that a helpful indicator of what the problem could be?
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April 13, 2010 4:51:45 PM

The hard drive is SATA, so boot into the BIOS, and make sure AHCI is enabled.

Make sure all non-essential hardware is unplugged.

If that doesn't solve the problem, download the hard drive manufacturer's diagnostic tool, to scan for errors.
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April 13, 2010 5:25:47 PM

aford10 said:
I don't know where you heard that, but it's wrong.
http://www.microsoft.com/windows/windows-vista/get/syst...



The problem is, it won't even boot into BIOS. The fan just spins super fast and little power light doesn't come on and won't shut the computer down if I hit it again...so I'm thinking either my MB is fried or my HD.
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April 13, 2010 5:43:10 PM

jbmwsu said:
I can stay in BIOS forever, but once it tries to boot Vista it crashes.


I thought you could get into the BIOS. What changed??

If it was after the PSU change, try putting the original PSU back in.
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April 13, 2010 6:21:06 PM

aford10 said:
I thought you could get into the BIOS. What changed??

If it was after the PSU change, try putting the original PSU back in.



"Well if it helps...I just tried to turn it on and I've got nothing now but a fan that is spinning really fast. The little blue power light isn't even coming on now... SO, is that a helpful indicator of what the problem could be? "


I don't know what has changed in the past two weeks or so, but now this happens. everything in the system is original and from the manufacturer. I took the PSU back since that did not help the situation. No need to buy what I don't need. I'm planning on building a new computer sometime this year, so if it is my HD that's fine, I can reuse it later.
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April 13, 2010 6:29:10 PM

Unplug everything except for the PSU, CPU/HSF, power switch, and 1 RAM chip. Try booting with just that hardware.

If nothing changes, remove the motherboard battery for ~5 minutes, and then put it back in. This will reset the BIOS.

If that doesn't help, try reseating the CPU.
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April 13, 2010 8:11:41 PM

I'm working on the exact same issue with a customers PC. It is also an eMachines W5243. It will go through POST but will shut down after that. When I disconnect the HD it will run fine (not shut down). I went in to check the BIOS settings but the password was set so I removed the battery to reset it so that isn't the issue.

I have 2 theories:

1. the PSU is failing and isn't powerful enough to run the OS (not likely, especially considering the OP changed the PSU)

2. There is some sort of virus that is preventing the OS from loading. I removed the drive and connected it as a slave to another PC and scanned it with MalwareBytes. Not a lot showed up, and nothing that I think would cause this.

It is also odd that two PC's of the same brand and model would have this issue if it were a virus problem so I'm not sure that that is the issue either.

Any other ideas?
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April 13, 2010 8:21:24 PM

dhay13 said:
I'm working on the exact same issue with a customers PC. It is also an eMachines W5243. It will go through POST but will shut down after that. When I disconnect the HD it will run fine (not shut down). I went in to check the BIOS settings but the password was set so I removed the battery to reset it so that isn't the issue.

I have 2 theories:

1. the PSU is failing and isn't powerful enough to run the OS (not likely, especially considering the OP changed the PSU)

2. There is some sort of virus that is preventing the OS from loading. I removed the drive and connected it as a slave to another PC and scanned it with MalwareBytes. Not a lot showed up, and nothing that I think would cause this.

It is also odd that two PC's of the same brand and model would have this issue if it were a virus problem so I'm not sure that that is the issue either.

Any other ideas?


With your customer's situation, it could be something as simple as enabling AHCI in the BIOS. It could be a cable causing a short. It could be a bad PCB board on the hard drive. A few things could cause that kind of boot loop.

It's no longer the same situation jbmwsu has though. The fact that jbmwsu can't get into the BIOS, tells me the PC isn't POSTing.
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April 13, 2010 8:30:08 PM

Yes but the problem is the same as the OP's initial problem. This PC recently started doing this. Is it going to end up the way jbmwsu's computer is? I'd rather fix it before it gets to that point as this appears to stem from the same issue.

I went to boot into safe mode and as it was loading it went into chkdsk mode. I left the room and came back and it was off.

I just think that these to are related.

This customer has brought me computers before that are loaded with viruses. Whoever uses them aren't very careful about what they click on so my initial thought was a virus but I think I can rule that out. But it is related to the HD being connected. It is a Seagate Barracuda 250GB SATA drive. I haven't researched to see if this is a common issue related to the drive. Wonder what drive jbmwsu has?
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April 13, 2010 8:43:14 PM

You may have one of the Seagate 7200.11 drives with the bad firmware. Check here.
http://techreport.com/discussions.x/16276

Sorry jbmwsu, I'm not trying to sidetrack your thread. This may be relevant to both of you, if this is the case.
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April 13, 2010 8:46:46 PM

UPDATE: I connected another SATA drive to it (no OS installed) and it stayed running. I unplugged the CD/DVD drive and re-connected the original HD and it booted to the desktop. I thought "wow, i figured it out". But it shut down soon after that. Tried to re-start and only made it through POST. So now I'm wondering if it is HD related. Maybe I'll partition my extra drive and install Vista on it to see if it boots. I wish I had an extra SATA drive laying around here. I wonder if I can replicate the problem with a PATA drive? I guess if I did that and it still failed then I could rule out the HD as the problem. If it works then it is either a HD problem, or something in the SATA cable, header, or MB.
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April 13, 2010 8:48:32 PM

Quote:
Sorry jbmwsu, I'm not trying to sidetrack your thread. This may be relevant to both of you, if this is the case.


Yes. I started my own thread but found this one and I think if I can figure out my problem then it will help you with yours.
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April 13, 2010 8:49:55 PM

That's funny. The HD that I plugged in is a 7200.11. It came with my PC but I had heard of this problem so I replaced it and used it only for non-important stuff.
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April 13, 2010 9:02:43 PM

it's all good aford10. Just trying to get something figured out. It is most likely the same problem as your customer is having. I have the same drive as well, just checked. So you're saying it IS probably the HD?
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April 13, 2010 9:06:11 PM

If it's one of the models effected by the firmware issue, it could be. It was a fairly widespread problem for the 7200.11 series.
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April 13, 2010 9:11:10 PM

well keep us posted on your new discoveries...I'd REALLY like to get it fixed :) 
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April 13, 2010 9:14:06 PM

jbmwsu, if you have the same hard drive, you can also check yours by using that link.
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April 13, 2010 9:17:45 PM

Just checked the link. The one I'm having problems with (7200.10) has no updates. The one that I removed from my PC does (7200.11)
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April 15, 2010 12:44:38 AM

okay so I can get back in BIOS now...where do I find the AHCI?
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April 15, 2010 12:56:24 AM

my screen shows

IDE Function Setup
Onboard Device
Onboard I/O Chip Setup

I have nothing else here. I can go into:

in RAID config it shows

RAID
SATA 1 Primary
SATA 2 Secondary

Sorry this is a bit over my head :) 

Should I Enable these?
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April 15, 2010 1:06:56 AM

Try the IDE function setup.

Look up at the top, what is the BIOS type?
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April 15, 2010 1:12:21 AM

Phoenix- Award WorkstationBIOS CMOS Setup Utility
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April 15, 2010 1:15:09 AM

The only thing under this section says:

Serial-ATA Controller - Then it gives 3 options, SATA-1 Enabled, ALL enabled, Disabled.
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April 15, 2010 1:16:52 AM

I'm sorry I quoted wrong on the last one. SATA-1. There is an option to select this one but it does not say 'enable'.
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April 15, 2010 1:22:15 AM

You have a SATA drive, so to make sure you get the correct SATA port, enable all of them.

What are the options under 'onboard device'? If it's quicker or easier, you can post screenshots.
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April 15, 2010 1:40:11 AM

sorry everything is kinda ghetto-fied at the moment. I have messenger if that helps lol. Under onboard device:

onchip USB [V1.1+V2.0]
usb keyboard support
usb mouse support
usb storage support
HD audio
onboard lan
onboard lan boot ROM

all are enabled except HD AUDIO is set to auto.
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April 15, 2010 1:42:33 AM

If it helps...I was able to get into windows and it wanted me to install it again...i went in to repair system and there was no option for my C drive, showed CD ROM and what appeared to be my D drive. I checked the HD in BIOS and it gave me the specs for it...not sure if this has anything relevance.
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April 15, 2010 1:43:20 AM

Ok, those settings are all good.

In the RAID settings, what are the alternatives for the RAID setting?
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April 15, 2010 1:49:04 AM

I can enable or disable all three. that is all.
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April 15, 2010 1:50:04 AM

sorry...individually of course.
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April 15, 2010 1:55:45 AM

Ok. Press F10 to save and exit the BIOS. With the SATA enabled, hopefully that'll cure the BSOD.
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April 15, 2010 2:03:13 AM

it unfortunately did not :(  I just remembered something, when I reinstalled windows last time the D drive did not have enough room to install windows on it again...so it went on my HD...if my HD is failing...then it wouldn't be able to boot windows for very long...or at all...hence the problem maybe?
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April 15, 2010 2:10:33 AM

I believe you only have 1 hard drive. It likely has a 2nd partition (recovery partition?).

How did you install windows? Was it a recovery disc, from recovery partition, or from a retail Vista disc?

What version of Vista is it? Service pack?
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April 15, 2010 2:27:11 AM

Makes more sense now, thank you :)  I was little confused about the partition. I reinstalled in using the emachine installation disc that came with the computer.

Okay now when I hit the power button it flashes and then goes off immediately without hesitation.
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April 15, 2010 3:18:23 AM

Does it shut down or restart?
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April 15, 2010 4:20:48 AM

nothing. The little blue light comes on...then goes off. If I hold down on it...it still goes off.
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April 15, 2010 4:30:44 AM

Can you get into the BIOS and boot off the recovery discs to recover windows?
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!