ADSL with virgin??

Hi,
im having a tough time here, and my hair is turning grey pretty fast now :-/
i have an alcatel speedtouch home modem, which im trying to get to work with Virgin Broadband in the UK. the line is active since i have line sync, but i cant get anything else. Tech support is hopeless, and seem to be unsure of whether its a PPPoE or PPPoA connection.

Their support is only geared towards using their own USB supplied modems.

However i did get this impressive list of settings to use, but with no explanations on how to set them;

Virgin.net ADSL modem settings are as follows -

VPI = 0
VCI = 38
ADSL Modulation Auto, then try G.DMT, then try ANSI T1.413
Encapsulation Mode PPP over ATM (PPPoA - RFC2364) VC-MUX
Service name Home 500
Authentication CHAP
MTU = 1430

I can connect to the modems config page with 10.0.0.138, and from there on in its all japanese to me. Should they be set in the modem config page, or from windows?

Im starting off with a basic 'create broadband connection' from windows XP.

If anyone has any clues on this, id be very very grateful!

Many thanks,

John.

all done, it was indeed some modem settings (inside modem).

works nice now-
thanks