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How to go about gettting rid of a virus...

Last response: in Antivirus / Security / Privacy
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April 14, 2011 10:50:14 PM

Can anyone help me?

More about : gettting rid virus

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April 15, 2011 5:43:41 PM

What have you tried already? you want your basic antivirus software and a spyware protection program. But sometimes you have to manually remove them.

Spybot Search & Destroy
http://www.safer-networking.org/en/spybotsd/index.html

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April 15, 2011 7:16:53 PM

It's not for me I want to help a friend. Some guy he went to charged him 100 bucks and the problem came back and since he knows I like to mess around with computers he asked if I could help. He said that his computer keep restarting and other silly things are happening.
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April 15, 2011 7:48:00 PM

O fair enough, ah thats abit expensive for virus removal and problem still isn't fixed? So have you tried the antivirus's yet? or spyware removal tools? Or you can try manually remove it, if you know how.

Or as a last resort you could reformat hard drive and reinstall the OS, backup his files first though.
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April 15, 2011 9:55:06 PM

How do i manually remove it?
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April 16, 2011 7:37:05 AM

If you know the name of the virus, then you can google it and find instructions on how to remove it (usually from antivirus man websites), usually detailed and easy to follow!
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April 23, 2011 2:36:48 AM

Best answer selected by mr_lucklegs.
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