I have an LG external DVD drive that I just bought. I also bought MS Office Ultimate 2007 to load on to my 2006 Dell PC with XP OP. When I plug in the external drive I get the blue screen stating incompatible hardware. How do I fix this? My DVD on the pc doesn't recognize the CDs (recurring problem with some CDs). I got a new set of office and the same problem occurs with the DVD in the computer. BTW, no problem with the drive and the new netbook or the 2007 Lenovo laptop.
thanks.