vncentf - an alterate approach is to open your "Control Panel", then open "Sound".
I tried that . However, nothing happens when I try to open the Sound icon. There are three sections under Sound- Adjust System Volume, Change System sounds, and Manage Audi Devices. Only the Adjust System Volume opens when I click on it- nothing opens when I click the other sections. Why would that happen, and how do I fix it? Thanks.