Computer wont turn off it restarts

[Guest]

my computer won't shut down, it just restarts, it look like it will shut down, there is blue screen, than black, and when i think that it's over it just starts again, just like i press the button. i tried every tips nad tricks which i found on forrums (reinstall nVidia drives, power, USB ports...) but i didn't solve my problem. please help, thanks!

 

[daviduk109]

what method are you using to shut down the computer? if you keep your finger pressed down on the start-up button for at least 5 seconds then this should shut down the computer.

 

[aford10]

^ That's not the way you SHOULD shut down your computer.

control panel-->system-->advanced tab-->settings button for startup and recovery--> uncheck the box to automatically restart under system failure.

That will allow you to see the BSOD before it restarts your PC. Look at the message with the underscores.

 

[Guest]

control panel-->system-->advanced tab-->settings button for startup and recovery--> uncheck the box to automatically restart under system failure

i try that did not helped

i turn it off on this way. i wait for it to show black screen and then press button on the back side of computer case, when i turn it on it works normaly

 

[Guest]

and when i do this ontrol panel-->system-->advanced tab-->settings button for startup and recovery--> uncheck the box to automatically restart under system failure
when it starts up it showes me message
stop-c00021a-fatal-system-error

 

[aford10]

I would try a windows repair using your OS disc.