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Help what's going on, makes no sense

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May 3, 2011 12:25:44 PM

Hello!!
On my pc ( soon to build a new one ), I had windows xp firewall and Internet security, also a symantec antivirus.

While on the Internet I received a message from windows saying my firewall and other security has well pretty much crashed and uploaded 29 viruses like a stat counter and other bank account viruses.

I updated symantec and ran a scan however nothing showed up! Then ran spybot search and destroy and it only found 2 Trojan viruses not 29 extreme viruses.

It's really weird because that particular program has never picked up anyviruses and symantec always does, no matter how small.

Should I just uninstall it and download MSE??

Someone please explain, thanks!



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May 3, 2011 1:05:32 PM

In another thread you asked about what security tools to use. Please use the tools that people have suggested.

Disconnect your ethernet cable from your machine (I prefer this over disabling the connection in software), uninstall symantec, install your new security software, do various scans, see what issues come up and let the utilities do their job and reconnect the ethernet cable.
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May 3, 2011 9:39:09 PM

Why symantec, should I uninstall windows XP security?
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May 4, 2011 5:20:33 AM

What will all this do? I it doesn't come up with anything what it wrong? And also is it safe to go on the Internet without a firewall up? I will though as soon as I get home.
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May 4, 2011 8:09:56 AM

All this will let you scan your system for security issues.

If it doesn't come up with anything your system is likely to be clean.

Just because your system said there were "29 extreme viruses" does not mean there actually were. That in itself might have been a bit of malware trying to mislead you.

You should absolutely not be on the internet without a firewall when using Windows.
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May 4, 2011 8:40:03 AM

Ok so how do I download a firewall? Use another pc and use a external hdd to transfer? And which firewall/antivirus suite should I download? MSE?
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May 4, 2011 8:41:45 AM

Ok so how do I download a firewall? Use another pc and use a external hdd to transfer? And which firewall/antivirus suite should I download? MSE?
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May 4, 2011 9:35:40 AM

What's so bad about MSE? People have been recommending it to me for my new build
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May 6, 2011 5:07:56 PM

Nothing wrong with MSE i've been using it since Dec 2009 and haven't had any type of infection.
I'm not a safe surfer either.
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May 6, 2011 5:30:34 PM

littlesam95 said:
What's so bad about MSE? People have been recommending it to me for my new build


Well use that then if you want then do what I recommended in my first post on this thread.
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May 8, 2011 1:41:48 AM

Best answer selected by littlesam95.
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