I can't open the phone and modem options in the control panel. It says i may have a problem starting telephony service. In the device manager tab my modem is detected, it says agere win modem and when i query the modem all is fine. When i try to open hyper terminal i get the error " windows has reported a TAPI error (80000048). Use the phone and modem options icon in the control panel to ensure that a modem is installed properly." When i got to new connection wizard and choose manual setup all is grayed out except for "connect using a broadband connection that is always on".