BROKEN SIM CASE IN IPAQ 6365

Archived from groups: comp.sys.handhelds (More info?)

Hi,

My sister spent $600 on an IPAQ 6365 and is repenting ! Bad enough
she's having huge problems getting the wi-fi to login to her work
network but this morning she discovered the phone kept giving an
ïnvalid sim error.
She'd put in a simcard just 3 days ago . On opening up the battery
compartment, the simcard fell out of its case becuse the LHS prong has
chipped ! This is poor quality all around ! Is there any solution that
someone can give ?
And is there anyway one can complain to HP on this because now the
warranty is voided !!!

Incidentally the ipaq didnt fall anywhere and for a device that is
less than 2 weeks old and for which she spend $600, this is a rip off!

i read that the motorola had a similar problem caused due to
overheating of the battery and that the treo too was afflicted but HS
would replace without nullifying the warranty..why then is HP voiding
the warranty ? Is it because its a known problem they are not willing
to pay up for ?