Lycos in trouble

Hello,
I am a technician. I have a client is no longer able to access his mail@lycos.com. I am not getting any satisfaction trying to contact lycos. If anyone has their 1 800 I would really appreciate it. It looks like the have migrated to a different access server and left some clients high and dry. Can anybody help.
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More about lycos trouble
  1. Customer Support

    We have just instituted a new customer service portal that will allow us to serve you better and solve issues more efficiently. Be sure to contact customer support directly to make sure your inquiry will be answered in a timely fashion. Once a ticket is entered, our customer support representatives will be notified and get in contact with you.

    This is all i could find for customer support!

    Welcome to Tom's Hardware!
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