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Toshiba Satellite series laptop

Last response: in Windows Vista
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April 24, 2010 11:54:03 PM

Hello,my laptop is in safe mode I'm not sure how it got that way does anyone know how to get it out of safe mode?
April 25, 2010 1:06:27 AM

Hi,

Vista will start in Safe mode if there is something wrong with Normal Mode. Have you added any new hardware devices or any new software or software updates recently?
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April 25, 2010 1:12:10 AM

I think you should try this:

Restart your computer in 'Safe Mode with Networking Support'.
(To do this: Power on your computer and start tapping the F8 key at the top of your keyboard rapidly until the Windows Start Menu appears. Then select the Safe Mode with Networking Support menu option and press the Enter key)

Open your web browser and go to www.malwarebytes.org

Download their free malwarebytes program from their main page

Install the program on your computer and run it.

Update the Malwarebytes program and do a full scan.
(You may be asked to restart. Do so, but use F8 key to return to Safe Mode)

Let us know the results of the scan and whether or not any symptoms persist and we will troubleshoot deeper.

Cheers!
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