I recently had the keyboard and hard drive replaced on my Acer Aspire 5920. I then ordered the E-Recovery discs directly from Acer. Upon receiving them, I tried loading them onto the computer but it didn't work. The first cd loaded about 50% of the operating program, but when I am prompted to put the 2nd disc in and I do so, it just sits there for a while and then asks me to put the disc in again. I can never get any further in the installation of the Recovery CD's.
Am I doing something wrong? I've tried setting the boot order in the BIOs screen, and that didnt' do anything. Any idea on what else I can try? Is it possible to load the operating system software on the computer from the Recovery CD's after the hard drive has been replaced?
Basically, you download the iso image file from their website ( http://support.acer.com/acerpanam/manuals/acer/0000/doc... ), then burn it to cd (maybe you can use a friend's cd burner if yours isn't working at present), then insert the cd into your computer and boot from it, and it prepares your blank hard disk for you (just follow the on-screen directions). Then once that's done you can try the e-recovery cds again and it should work.