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System RECOVERY

Last response: in Windows Vista
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May 15, 2010 8:56:04 PM

i have contracted a virus that has some how disabled my vista, it now says it is an illegal copy. i therefore cannot get a recovery. pls help

More about : system recovery

May 15, 2010 9:34:04 PM

It may not be a virus, rather Microsoft detecting your Vista OS as an illegal copy.
If you are sure your copy is legal, ie; you have a certificate of authenticity and serial number, contact Microsoft for a solution.
Was this preinstalled on your pc when you purchased it? who from?
Is it a name brand pc, like Acer, Dell, HP etc.?
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