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AMD/ATI Catalyst Control Center

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July 2, 2011 4:07:04 PM

I just installed the latest CCC on my Dell XPS 435mt to try to correct issue I have been having with my display (graphics adapter driver crashing causing blue screen dumps).

Current display info:

Name ATI Radeon HD 4800 Series
PNP Device ID PCI\VEN_1002&DEV_9442&SUBSYS_05021028&REV_00\4&224D4B29&0&0038
Adapter Type ATI display adapter (0x9442), ATI Technologies Inc. compatible
Adapter Description ATI Radeon HD 4800 Series
Adapter RAM 512.00 MB (536,870,912 bytes)
Installed Drivers aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver Version Not Available
INF File oem214.inf (ati2mtag_RV7X section)
Color Planes Not Available
Color Table Entries 4294967296
Resolution 1024 x 768 x 75 hertz
Bits/Pixel 32
Memory Address 0xD0000000-0xDFFFFFFF
Memory Address 0xFBEE0000-0xFBEEFFFF
I/O Port 0x0000E000-0x0000EFFF
IRQ Channel IRQ 4294967291
I/O Port 0x000003B0-0x000003BB
I/O Port 0x000003C0-0x000003DF
Memory Address 0xA0000-0xBFFFF
Driver c:\windows\system32\drivers\atikmpag.sys (8.14.1.6214, 302.50 KB (309,760 bytes), 5/24/2011 10:25 PM)


Prior to installing CCC, I have been running 1600dpi display resolutions.
After installing CCC, best resolution I can get is 1080dpi.
Have not been able to get the CCC software to open where I can make better settings.
I have tried several times to install this CCC software to work with the ATI 4850 graphics card, but no luck. I am going to buy a new card if I can't get this problem resolved, and it's not going to be a ATI card.
Any help is appreciated. Thanks in advance.
a b \ Driver
July 4, 2011 5:59:30 AM



Are you absolutely certain that the problem is CCC?

Try this:

Right-click desktop in blank area, select Properties.
Click Settings>Advanced> Adapter> "List all modes"

These are the modes your driver will deliver. Some your monitor may not be able to display. (120hertz)


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July 4, 2011 4:41:27 PM

Thanks for the suggestion, yes I did that and confirmed the max resolution available was 1080dpi. The only available display shown is "radeon 4850".

I talked to Dell about an upgrade to the ATI Radeon 4850,
they only offered ATI Radeon 4350 given my power supply size of 360 watts.
They gave me the power supply rating on this PC by the "service tag number"
Dell is aware they have issues with software/hardware compatibility on the ATI 4850.

Due to the PC instability (hard crashes) I was dealing with with the Radeon 4850,
I decided to change out the graphics card and psu with the Nvidea GTX 550 ti.
and an Antec 620 watt power supply. I got a little bit larger psu in case this 550 does not work out, I can easily move to a more powerful card.

http://www.newegg.com/Product/Product.aspx?Item=N82E168...,

http://www.newegg.com/Product/Product.aspx?Item=N82E168...

I am currently running the new GTX 550 ti on the factory 360 watt psu.
(very odd, the label on the psu says 300 watt)
I know it sounds crazy, but I'm waiting on the new Antec 620 watt psu to be delivered.
I am not running any games or graphics software (such as Adobe) at all.
Hopefully this psu will hold together for a couple more days till the new psu arrives.
Fngers crossed. :sweat: 

Thank you for the help.

tigsounds said:
Are you absolutely certain that the problem is CCC?

Try this:

Right-click desktop in blank area, select Properties.
Click Settings>Advanced> Adapter> "List all modes"

These are the modes your driver will deliver. Some your monitor may not be able to display. (120hertz)


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a b \ Driver
July 5, 2011 1:36:35 AM

watcherjcs said:
Thanks for the suggestion, yes I did that and confirmed the max resolution available was 1080dpi. The only available display shown is "radeon 4850".

I am not running any games or graphics software (such as Adobe) at all.
Hopefully this psu will hold together for a couple more days till the new psu arrives.
Fngers crossed. :sweat: 

Thank you for the help.



Adobe won't get to you as far as an increased power demand, but the games will surely dunk the thing. It's those 3D accelerated graphics with transparency that get things cooking. There does seem to be less issues with nVidia. I see tons of Radeon related problems, but not much with nVidia. I think you'll like it.

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November 17, 2011 9:42:42 PM

I had a similar problem with my previous Dell PC, which had an ATI X600 card in it originally, which I upgraded to a HD4670.

I spent weeks trying to figure out why the drivers just wouldn't install, and went through every idea I could come up with having played around with PCs and hardware for about 17 years.

Nothing, as in absolutely NOTHING was able to get the system working as it should with properly installed drivers, and eventually I decided to wipe it clean and start from scratch.

I think I used the ordinary Dell System Restore option to start from fresh, and proceeded to install the drivers and updates from there - and it worked.

I never did figure out what was locking out changes to the drivers, but something definitely was.
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a b \ Driver
November 21, 2011 11:29:48 AM

There are lots of people including myself that have 4850's and have no problems. I'd use CCleaner to uninstall all ATI drivers then do a clean install of the drivers and CCC.
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