Tom's Hardware > Forum > Storage > Optical Media > Both my DVD-Burners have stopped recognising any media

Both my DVD-Burners have stopped recognising any media

Forum Storage : Optical Media - Both my DVD-Burners have stopped recognising any media

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London_Prophet   06-27-2007 at 01:26:42 AM

I have two LG DVD-RAM Burners.

Clicking either will give

D(or E):\ is not accesible - the request could not be performed because of an I/O device error


I uninstalled Alcohol 120% recently and things have been weird since then.

The device was working ok earlier, and now it won't recognise any media in either drive, CD or DVD. Reboots have not helped. I upgraded both drives firmware (didn't help).

Any suggestions?

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darkguset   06-27-2007 at 02:13:18 AM
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It seems like Alcohol screwed up something in your system.
Try one of the following:

1) Go to hardware devices tab and remove both DVDs from the list, then click on Scan for New Hardware. That should make windows re-detect your drives and install the proper drivers back. Then reboot and all should be fine.

2) Re-install Alcohol and the uninstall it again. If something went wrong the first time, it might not go the second. I have done this before and worked in a similar case like yours. Re-installing Alcohol fixed the problem, and after the 2ond uninstall all was good that time.

3) Reinstall your chipsets drivers (VIA, Intel, whatever...). That will reload the drivers for your DVDs and HDs and after a reboot all should be working fine.

Good luck

Reply to darkguset
rammedstein   06-27-2007 at 02:40:39 AM
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re-install your ide controllers... just open device manager and rightclick unintall and uninstall them, then restart and will auto be re installed, try it :p

Reply to rammedstein
Thunderfox   06-27-2007 at 05:58:37 AM
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See here for info from Microsoft about this problem.

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London_Prophet   06-28-2007 at 05:48:04 PM
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Ok I took the microsoft solution of deleting the registry entries and that worked .... but only for one dvd drive.
(There was no upperfilter registry value to delete, only a lower filter).

How do I do it for the other drive?

Reply to London_Prophet
London_Prophet   06-29-2007 at 04:27:27 PM
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Bump - how do i fix the E:/ (the solution only fixed my D:/)

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darkguset   07-02-2007 at 01:48:59 AM
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You should have followed our advice and not play with the registry! It is not recommended for novice users for obvious reasons. Our way was much simpler.

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London_Prophet   07-02-2007 at 02:48:42 AM
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Quote :

You should have followed our advice and not play with the registry! It is not recommended for novice users for obvious reasons. Our way was much simpler.



No need to get tetchy. I tried all three simple ways you suggested before making this thread and none of them worked. Thus the registry deletes were the next best suggestion.

The problem is back to its original state - neither are acting as burners any more (though for a brief period they did work after deleting the registry entries - though those entries have not returned). Occasionally one of them (D:/) come back as a dvd-rom, but not always.

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darkguset   07-03-2007 at 02:17:36 AM
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Quote :

You should have followed our advice and not play with the registry! It is not recommended for novice users for obvious reasons. Our way was much simpler.



No need to get tetchy. I tried all three simple ways you suggested before making this thread and none of them worked. Thus the registry deletes were the next best suggestion.

The problem is back to its original state - neither are acting as burners any more (though for a brief period they did work after deleting the registry entries - though those entries have not returned). Occasionally one of them (D:/) come back as a dvd-rom, but not always.

From what you wrote above: "I took the registry solution..." you imply that you didn't try the other ones first. Anyway, a repair install of your Windows could do the trick, and if that doesn't work, then a clean installation should do it.

Reply to darkguset
London_Prophet   07-03-2007 at 05:06:12 PM
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How do I do a repair installation? I don't lose anything do I?

I'm trying to avoid the reformat option if possible.

I'm running Astra32 (diagnostic program).

It shows both drives have the capabilities to write dvd's but both dvd's "class" is cd rom drive. I seem to remember the registry also calling the dvd drives cd roms. How do I change this?

Reply to London_Prophet
darkguset   07-04-2007 at 05:38:45 AM
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Quote :

How do I do a repair installation? I don't lose anything do I?

I'm trying to avoid the reformat option if possible.

I'm running Astra32 (diagnostic program).

It shows both drives have the capabilities to write dvd's but both dvd's "class" is cd rom drive. I seem to remember the registry also calling the dvd drives cd roms. How do I change this?



For the repair:
I assume you are running WinXP? Just boot from WinXP CD, when it asks you the first time to perform repair, say NO,then another screen (i think you need to press F8, then second time asking you to perform repair, then click YES, point it to the drive of your installation and let it perform the repair. What it does, is overwrite all windows files, like in the first installation, but leaving intact all programs and documents or whatever personal settings. Of course there is always the case where something could go wrong and fuck up everything, so before you do anything always BACKUP!

Reply to darkguset
London_Prophet   07-05-2007 at 06:24:08 PM
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Cheers - reinstalling windows did the trick

Reply to London_Prophet
darkguset   07-06-2007 at 01:22:03 AM
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Quote :

Cheers - reinstalling windows did the trick



Sorry you had to go through all this ordeal, at least you learned a few new things about your system. :)
You gain some experience, hehe
Glad it is working now.

Reply to darkguset
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