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Why doesnt desktop icon open

Last response: in Windows Vista
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Anonymous
May 27, 2010 11:43:09 AM

Hello,
HP Photosmart and Walgreen Photoshow open from desktop and then freeze. Have to shutdown computer to get it off the screen.How can I get them to open completely?
May 27, 2010 5:23:08 PM

You may have to uninstall and then reinstall the programs.
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