Epson Perfection 4490 PHOTO - Software install problems

Status
Not open for further replies.

diac138

Distinguished
Aug 8, 2011
1
0
18,510
Hello, I recently purchased an Epson Perfection 4490 Photo scanner, and upon installing the software, it seems something didn't take. I'm seeing this error message when trying to open Epson Scan:

The application "EPSON Scan" could not be launched because of a shared library error: "<EPSON Scan><EPSON Scan><TWAIN Source Manager.Shlb><>"

I'm running Mac OS 10.6.8. I reinstalled all of the software once already, yet the error message still pops up. So far I have been completely unable to scan with the software; however, I can scan from the System Preferences > Print and Fax menu.

I appreciate any help one could give me. Thanks!
 
Status
Not open for further replies.