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DVD/CD-ROM drives with a yellow shreik/exclamation mark in Device Mana

Last response: in Windows XP
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December 9, 2009 10:08:09 AM

I have two DVD drives connected to an XP desktop computer, however, they do not work.

They appear in Device Manager under DVD/CD-ROM drives with a yellow shreik/exclamation mark preceding the listing.

The devices are also recognized in the BIOS setup.

When I click on the device in Device Manager, I get the message"Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)".

One of the devices previously worked correctly. In fact, I completed a clean install of XP using it.

Just what does the error message mean? Does it mean that the devices are faulty & need to be replaced?

What is the solution to this problem?
December 9, 2009 1:03:37 PM

How are they hooked up?
Are they on the same IDE cable and if so is one set to master and one to slave?
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