Hello all,
I just ordered SBC DSL and the line was activiated today. They sent me a modem, 2 cables and a DSL filter. So I hookup the modem according to their instructions, done. Because I have wireless network, I hookup the modem to my wireless router(Netgear 614). I have solid lights for "DSL" and "Ethernet" which means those 2 are working properly, but I dont have internet connection, dont know why. I was on the phone with SBC tech for over 1/2 hour with no progress made. Do I need to get a DSL modem that supports wireless? Does it matter how the modem delivers the signal?
Thanks in advance.
A very upset SBC customer.
I just ordered SBC DSL and the line was activiated today. They sent me a modem, 2 cables and a DSL filter. So I hookup the modem according to their instructions, done. Because I have wireless network, I hookup the modem to my wireless router(Netgear 614). I have solid lights for "DSL" and "Ethernet" which means those 2 are working properly, but I dont have internet connection, dont know why. I was on the phone with SBC tech for over 1/2 hour with no progress made. Do I need to get a DSL modem that supports wireless? Does it matter how the modem delivers the signal?
Thanks in advance.
A very upset SBC customer.