DGL-4100 Ping Rises after Installation

[xplayerr]

Hi,

I just bought a brand new DGL-4100 Wired Gaming Router and installed it without a hitch. However, my ping has risen on most servers by about 15-25. I did call the tech support but they said it would take up to 5 days to call me back so i thought maybe one of you could help me since im pretty sure this is easy to fix.

Any Advice ?

Thanks

 

[sturm]

As a test hookup without the router and run tracert on a few servers. Copy down the ping times to each hop.
Reinstall the router and run tracerts again comparing the pings.
If its your router then you will see a 15 to 25 ping increase at the router hop.
Also double check that you have all the ports open and forwarded correctly.