Help with Windows Live email

I'm a real novice and I need help with my Windows Live email program. Everytime I open it, a window titled "Logon - Verizon (bjclark7)" pops up It asks for my user name and passwork for the following server - Outgoing I have tried every password I ever used but nothing works. Is there any way to reset it? Thanks.
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  1. Is Verizon also your internet provider?
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