Please help

Hello, when i start my laptop it lets me singh in as the user then it asks me for the product key, it wont let me acsess my desktop at all and it wont let me press my start button , please help
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More about please help
  1. Well, why don't you do as asked and enter it, we can't do it for you.
  2. product key should be on the box w/ the Installation Disk
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