Running sfc /scannow computer is asking for wrong cd

[rocasan]

Windows XP Home
Del Dimension 2350
==============

Running sfc /scannow, system is asking for "PROFESSIONAL" cd, which I do not have.

Please let me know.

Thank you.

 

[Guest]

Sounds like someone installed XP Pro on your computer.

 

[rocasan]

I did a clean install last month, using "Windows XP Home SP3 cd".

I just went to Belarc and it shows I have "Windows XP Home SP3".

I never had a PROFESSIONAL cd.

Please advise.

Thank you.

 

[Guest]

Don't know what to tell you. Why are you running sfc?

 

[rocasan]

I want to be sure that sfc /scannow is running properly.

So if have a problem in the future I will be able to run it with any problems.

 

[Guest]

Why did you get the "Windows XP Home SP3 cd" from?

 

[rocasan]

Windows Home XP SP3 was received from Dell over a year ago, as I wanted to have an upgrade.

 

[Guest]

Can you post the contents of the SETUPP.INI file that's in the I386 folder on the XP CD?

 

[rocasan]

Please tell me how to get the SETUPP.INI in the I386 folder on the XP CD.

I appreciate very much your help.

====================================================
jan 4, 2010

I believe this is the information you requested:

[Pid]

ExtraData=786F687170637175716954806365EF

Pid=76477OEM

Please advise.

Thank you.

 

[rocasan2009]

Grumpy,

I am waiting for your reply to my last message.

Thank you.

 

[Guest]

According to the Pid, that's a Windows XP Home OEM CD. I have no clue why sfc is asking for a Windows XP Pro CD.

 

[rocasan2009]

Thank you.

 

[rocasan2009]

I believe I have replied to all the messages listed above.

Please let me know if you additional suggestions.

Thank you.

 

[rocasan2009]

You may want to close this case as "unsolved".

Thank you for your cooperation.

 

[Ijack]

Silly question, but have you tried inserting your XP Home CD when it asks for the Professional one? It may just be a default dialog built into the program.

Edit: Have a look at this KB article.

 

[rocasan2009]

ijack,

I had inserted the Windows XP Home CD.

I looked at the KB article and made 2 changes from "professional" to "Home" in "fp40ext" (I did not find fp40ext.inf) and under "ims" I could not find "professional".

I will let you know about the results.

Thank you for your information.

 

[rocasan2009]

ijack,

As I promised in my last message, I inserted the Microsoft Windows XP Home Edition, Service Pack 3 for Ultra Low Cost PCs.
(This CD was used for the "clean install" I did in December 2009.)

At the same time I ran "sfc /scannow", showing the following messages.

----------------------------------------------------------------------------------------------------
"Windows File Protection"
"Files that are required for Windows to run properly must be copied to the DLL Cache"
---------------------------------------------------------------------------------------------------------
"Windows File Protection"
"The CD you provided is the wrong CD. Please insert the Windows XP Home Service Pack 3 CD into your CD-ROM drive".
---------------------------------------------------------------------------------------------------------

Please advise

Thank you.