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Running sfc /scannow computer is asking for wrong cd

Last response: in Windows XP
January 3, 2010 10:38:13 AM

Windows XP Home
Del Dimension 2350

Running sfc /scannow, system is asking for "PROFESSIONAL" cd, which I do not have.

Please let me know.

Thank you.
January 3, 2010 11:44:19 AM

Sounds like someone installed XP Pro on your computer.
January 3, 2010 12:13:30 PM

I did a clean install last month, using "Windows XP Home SP3 cd".

I just went to Belarc and it shows I have "Windows XP Home SP3".

I never had a PROFESSIONAL cd.

Please advise.

Thank you.
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January 3, 2010 12:15:31 PM

Don't know what to tell you. Why are you running sfc?
January 3, 2010 12:43:14 PM

I want to be sure that sfc /scannow is running properly.

So if have a problem in the future I will be able to run it with any problems.

January 3, 2010 1:34:45 PM

Why did you get the "Windows XP Home SP3 cd" from?
January 3, 2010 3:52:33 PM

Windows Home XP SP3 was received from Dell over a year ago, as I wanted to have an upgrade.
January 3, 2010 6:22:36 PM

Can you post the contents of the SETUPP.INI file that's in the I386 folder on the XP CD?
January 3, 2010 10:51:41 PM

Please tell me how to get the SETUPP.INI in the I386 folder on the XP CD.

I appreciate very much your help.

jan 4, 2010

I believe this is the information you requested:




Please advise.

Thank you.

January 5, 2010 6:27:29 PM


I am waiting for your reply to my last message.

Thank you.
January 5, 2010 9:25:16 PM

According to the Pid, that's a Windows XP Home OEM CD. I have no clue why sfc is asking for a Windows XP Pro CD.
January 14, 2010 12:32:51 AM

I believe I have replied to all the messages listed above.

Please let me know if you additional suggestions.

Thank you.
January 21, 2010 10:40:59 AM

You may want to close this case as "unsolved".

Thank you for your cooperation.
January 21, 2010 11:06:11 AM

Silly question, but have you tried inserting your XP Home CD when it asks for the Professional one? It may just be a default dialog built into the program.

Edit: Have a look at this KB article.
January 25, 2010 10:11:01 AM


I had inserted the Windows XP Home CD.

I looked at the KB article and made 2 changes from "professional" to "Home" in "fp40ext" (I did not find fp40ext.inf) and under "ims" I could not find "professional".

I will let you know about the results.

Thank you for your information.

January 25, 2010 5:14:37 PM


As I promised in my last message, I inserted the Microsoft Windows XP Home Edition, Service Pack 3 for Ultra Low Cost PCs.
(This CD was used for the "clean install" I did in December 2009.)

At the same time I ran "sfc /scannow", showing the following messages.

"Windows File Protection"
"Files that are required for Windows to run properly must be copied to the DLL Cache"
"Windows File Protection"
"The CD you provided is the wrong CD. Please insert the Windows XP Home Service Pack 3 CD into your CD-ROM drive".

Please advise

Thank you.