I cannot find my dvd/cd ROM on my computer

Hello,i can't find the dvd/cd ROM on my computer.
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  1. Here is a solution I was able to find that seemed to work for quite a few people!

    Start the Run Command Prompt
    Type in "regedit" without the parenthesis then click ok
    Go to HKEY_LOCAL_MACHINE
    Then SYSTEM
    Then CURRENT CONTROL SET
    Then CONTROL
    Then CLASS
    Then find {4D36E965-E325-11CE-BFC1-08002BE10318}
    The whole thing looks like this:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

    Then delete the upper and lower filters....

    RESTART YOUR COMPUTER THEN THERE YA GO!

    When you click on the {4D36E965-E325-11CE-BFC1-08002BE10318} 'folder' you'll see an 'Upper Filter' & a 'Lower Filter' - just click on them & then hit the delete key on your keyboard. I think that mine popped up asking me if I was sure I wanted to do this & I chose yes. Then just restart. It should be back without any hassle. The last time I had this happen I had to go back through the same steps & sure enough one of the filters was back, so I just deleted it again & it my drive has been back ever since!!!!

    Source: http://www.tomshardware.com/forum/171067-32-drive-drive-detected

    I hope this helps!

    Brett M,
    Windows Outreach Team
  2. If Brett's solution doesn't work, run this Fixit scan.
    http://support.microsoft.com/gp/cd_dvd_drive_problems
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