I cannot find my dvd/cd ROM on my computer

[AMOS_14]

Hello,i can't find the dvd/cd ROM on my computer.

 

[bmathews]

Here is a solution I was able to find that seemed to work for quite a few people!

Start the Run Command Prompt
Type in "regedit" without the parenthesis then click ok
Go to HKEY_LOCAL_MACHINE
Then SYSTEM
Then CURRENT CONTROL SET
Then CONTROL
Then CLASS
Then find {4D36E965-E325-11CE-BFC1-08002BE10318}
The whole thing looks like this:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

Then delete the upper and lower filters....

RESTART YOUR COMPUTER THEN THERE YA GO!

When you click on the {4D36E965-E325-11CE-BFC1-08002BE10318} 'folder' you'll see an 'Upper Filter' & a 'Lower Filter' - just click on them & then hit the delete key on your keyboard. I think that mine popped up asking me if I was sure I wanted to do this & I chose yes. Then just restart. It should be back without any hassle. The last time I had this happen I had to go back through the same steps & sure enough one of the filters was back, so I just deleted it again & it my drive has been back ever since!!!!

Source: http://www.tomshardware.com/forum/171067-32-drive-drive-detected

I hope this helps!

Brett M,
Windows Outreach Team

 

[aford10]

If Brett's solution doesn't work, run this Fixit scan.
http://support.microsoft.com/gp/cd_dvd_drive_problems