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Windows media

Last response: in Windows XP
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January 11, 2010 10:15:00 AM

win xp - unable to load windows media player get error message -'' an internal application error has occurred'' have tried re-install from windows get the same message. also when i try and do a file search i get a blank page with the little dog at the bottom thats all !? tried to do a system restore but that will not load do not get any error message -nothing happens??

More about : windows media

January 11, 2010 5:26:56 PM

This issue may occur if one or more of the Jscript registry key settings are incorrect. This behavior may also occur if the Jscript.dll file is missing or damaged.

Resolution:-

1.Click Start, and then click Run.

2.In the Open box, type regsvr32 jscript.dll, and then click OK.

3.Click OK.

4.Click Start, and then click Run.

5.In the Open box, type regsvr32 vbscript.dll, and then click OK.

6.Click OK.

If either of the files do not register as expected, or if you receive an error message, the system file may be missing or damaged. To extract the missing file in Microsoft Windows XP, follow these steps:

1.Click Start, and then click Run.

2.In the Open box, type msconfig, and then click OK.

3.Click Expand File.

4.In the File to restore box, type the name of the file that you want to restore.

5.In the Restore from box, type the path of the Windows XP .cab file where you want to restore the file, or click Browse From to locate the Windows XP .cab file.Note The Windows XP .cab files are stored in the I386 folder on the Windows XP CD.

6.In the Save file in box, type the path where you want to extract the new file, or click Browse To to locate the folder that you want.

7.Click Expand.

8.In the System Configuration Utility dialog box, click OK. If you are prompted to restart the computer, click Restart
January 12, 2010 4:37:22 PM

HI , Thanks Sadiek , worked like a treat , thanks again.





sadiek said:
This issue may occur if one or more of the Jscript registry key settings are incorrect. This behavior may also occur if the Jscript.dll file is missing or damaged.

Resolution:-

1.Click Start, and then click Run.

2.In the Open box, type regsvr32 jscript.dll, and then click OK.

3.Click OK.

4.Click Start, and then click Run.

5.In the Open box, type regsvr32 vbscript.dll, and then click OK.

6.Click OK.

If either of the files do not register as expected, or if you receive an error message, the system file may be missing or damaged. To extract the missing file in Microsoft Windows XP, follow these steps:

1.Click Start, and then click Run.

2.In the Open box, type msconfig, and then click OK.

3.Click Expand File.

4.In the File to restore box, type the name of the file that you want to restore.

5.In the Restore from box, type the path of the Windows XP .cab file where you want to restore the file, or click Browse From to locate the Windows XP .cab file.Note The Windows XP .cab files are stored in the I386 folder on the Windows XP CD.

6.In the Save file in box, type the path where you want to extract the new file, or click Browse To to locate the folder that you want.

7.Click Expand.

8.In the System Configuration Utility dialog box, click OK. If you are prompted to restart the computer, click Restart

January 13, 2010 2:32:58 PM

no problem
!