Archived from groups: comp.sys.handhelds (More info?)

I have an Tmobile h6315 that doesn't want to connect to the gprs data
link. The phone part work but when it tries to connect for data it searches
for ever. I have tested the sim card in another machine (treo) and it
works, and the treo sim card in the h6315 has the same symptoms (phone
works, data doesn't).

I did try a hard reset, and the phone still works, but the data connection
still never succeeds. This looks like a setup problem, but inspite
of looking closely through all the setup options and playing with them
nothing makes any difference (except I can stop the phone part from
working too :-).

The wifi part does work fine.

Any suggestions?

thanks

Alan

Alan W Black email: awb@cs.cmu.edu
Language Technologies Institute http://www.cs.cmu.edu/~awb/
Carnegie Mellon University tel: +1-412-268-6299
5000 Forbes Ave, Pittsburgh PA, 15213, USA. fax: +1-412-268-6298

Archived from groups: comp.sys.handhelds (More info?)

Alan W Black <awb@cs.cmu.edu> writes:

> I have an Tmobile h6315 that doesn't want to connect to the gprs data
> link. The phone part work but when it tries to connect for data it searches
> for ever. I have tested the sim card in another machine (treo) and it
> works, and the treo sim card in the h6315 has the same symptoms (phone
> works, data doesn't).
>
> I did try a hard reset, and the phone still works, but the data connection
> still never succeeds. This looks like a setup problem, but inspite
> of looking closely through all the setup options and playing with them
> nothing makes any difference (except I can stop the phone part from
> working too :-).
>
> The wifi part does work fine.
>
> Any suggestions?

I found the solution. I set the T-Mobile connection to be
internet2.voicestream.com, rather than wap.voicestream.com as it
was by default and it worked.

(I follow up so people can find this answer if they later search for it).

Alan


> thanks
>
> Alan
>
> Alan W Black email: awb@cs.cmu.edu
> Language Technologies Institute http://www.cs.cmu.edu/~awb/
> Carnegie Mellon University tel: +1-412-268-6299
> 5000 Forbes Ave, Pittsburgh PA, 15213, USA. fax: +1-412-268-6298

Archived from groups: comp.sys.handhelds (More info?)

Alan W Black wrote:
> Alan W Black <awb@cs.cmu.edu> writes:
>
> > I have an Tmobile h6315 that doesn't want to connect to the gprs
data
> > link. The phone part work but when it tries to connect for data it
searches
> > for ever. I have tested the sim card in another machine (treo) and
it
> > works, and the treo sim card in the h6315 has the same symptoms
(phone
> > works, data doesn't).
> >
> > I did try a hard reset, and the phone still works, but the data
connection
> > still never succeeds. This looks like a setup problem, but inspite
> > of looking closely through all the setup options and playing with
them
> > nothing makes any difference (except I can stop the phone part from
> > working too :-).
> >
> > The wifi part does work fine.
> >
> > Any suggestions?
>
> I found the solution. I set the T-Mobile connection to be
> internet2.voicestream.com, rather than wap.voicestream.com as it
> was by default and it worked.
>
> (I follow up so people can find this answer if they later search for
it).
>
> Alan
>
>
> > thanks
> >
> > Alan
> >
> > Alan W Black email: awb@cs.cmu.edu
> > Language Technologies Institute
http://www.cs.cmu.edu/~awb/
> > Carnegie Mellon University tel: +1-412-268-6299
> > 5000 Forbes Ave, Pittsburgh PA, 15213, USA. fax: +1-412-268-6298

I was having sporadic problems connecting with my 6315 after changing
to the alternate address it's connecting much better.

Thanks

-Keith