Hi, I'm having trouble with my newly bought Lacie USB2 500 GB External HD.
My computer is able to detect it but the drive will intermittently disappear and then reappear. I even hear the disconnect/reconnect plug & play device sound when this happens. I can watch in windows explorer as the drives appear and disappear one by one.
If I try to write something to the drive it will seem to be fine until the drive disappears (obviously) and I get a delayed write failure message.
Sometimes Windows will tell me it isn't able to properly install the hardware, and sometimes it says it's properly installed it, but then I get the weird intermittent detection. I've tried updating my USB2 driver already and all my firmware is up to date with the latest versions.
Oddly enough, I've connected the drive to my sister's laptop and even taken it back to the store where they connected it to a desktop and on both of those computers the drive was fully recognized and had no connection issues. It appears the problem might be some sort of incompatibility with my system specifically - Infonec won't take it back because the package is opened and b/c the problem seems to only occur on my desktop. Lacie won't take it back because there's nothing wrong with the drive itself, since it works on other computers... so I now have a $137 paperweight, can anyone help me?
I'm running Windows XP SP2 on an Asus P4B533-E, 2.0 GHz, 2 disk RAID 0 (these are both internal, not the external and they run fine).
Thanks in advance!
My computer is able to detect it but the drive will intermittently disappear and then reappear. I even hear the disconnect/reconnect plug & play device sound when this happens. I can watch in windows explorer as the drives appear and disappear one by one.
If I try to write something to the drive it will seem to be fine until the drive disappears (obviously) and I get a delayed write failure message.
Sometimes Windows will tell me it isn't able to properly install the hardware, and sometimes it says it's properly installed it, but then I get the weird intermittent detection. I've tried updating my USB2 driver already and all my firmware is up to date with the latest versions.
Oddly enough, I've connected the drive to my sister's laptop and even taken it back to the store where they connected it to a desktop and on both of those computers the drive was fully recognized and had no connection issues. It appears the problem might be some sort of incompatibility with my system specifically - Infonec won't take it back because the package is opened and b/c the problem seems to only occur on my desktop. Lacie won't take it back because there's nothing wrong with the drive itself, since it works on other computers... so I now have a $137 paperweight, can anyone help me?
I'm running Windows XP SP2 on an Asus P4B533-E, 2.0 GHz, 2 disk RAID 0 (these are both internal, not the external and they run fine).
Thanks in advance!